Description

The Account / Project Manager is a dynamic hybrid role that combines account management and project management responsibilities. In this role, you’ll be the primary point of contact for your assigned clients, ensuring they have a seamless and positive experience from start to finish. You will work closely with our internal teams to keep projects organized, on time, and aligned with client goals. This position reports directly to the Director of Client Experience and contributes to the success of our clients and internal processes.

Company Culture and Environment

Our agency fosters a collaborative and inclusive environment where team members feel valued and empowered. We work hard, collaborate closely, and take pride in the impact we make. While delivering exceptional work is essential, we also believe in maintaining a balance and having fun along the way.

Career Growth and Development Opportunities

We are committed to fostering an environment where team members can grow and develop their skills. Team members are encouraged to pursue opportunities for professional development.

Detailed Benefits and Perks

• Flexible remote-friendly policy allowing work from home, in-office, or hybrid arrangements.
• A strong workplace culture prioritizing employee well-being and engagement.
• Health insurance, PTO, and a 401(k) plan.

Compensation and Benefits

• Competitive salary based on experience.
• Comprehensive benefits package including health, dental, and vision insurance.
• Generous paid time off policies.

Why you should apply for this position today

This role offers an exciting opportunity for those who thrive in a fast-paced environment and enjoy building strong client relationships. If you are passionate about contributing to educational marketing and want to work in a supportive culture, we encourage you to apply.

Skills

• Exceptional organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to balance company and client needs strategically.
• Proficiency in project management software (e.g., Scoro).
• Team-oriented approach with a passion for collaboration.

Responsibilities

• Serve as the primary client contact, fostering strong relationships.
• Collaborate with internal teams to define project visions and strategies.
• Advocate for clients ensuring deliverables meet high standards.
• Manage a variety of projects including branding and enrollment marketing.
• Keep internal and client teams aligned through clear communication.
• Develop and maintain project timelines, ensuring deadlines are met.
• Address scope, budget, and timeline changes proactively.

Qualifications

• 3–5 years of experience in account management, project management, or a similar role.
• Bachelor’s or Master’s degree in Business, Communications, Journalism, or a related field.
• Strong follow-through and attention to detail.

Education Requirements

• Bachelor’s or Master’s degree in a relevant field.

Education Requirements Credential Category

• Bachelor’s Degree or Master’s Degree.

Experience Requirements

• 3–5 years of relevant experience in account/project management.

Why work in Raleigh, NC

Raleigh, NC, is known for its vibrant culture, beautiful parks, and friendly atmosphere. It offers a thriving job market, especially in the tech and marketing sectors. With a rich history and numerous cultural attractions, Raleigh provides a balanced lifestyle that is perfect for both personal and professional growth.