Description

The Experienced Audio Visual Manager/Technician plays a crucial role in managing the in-house audio visual services for a hotel account in downtown Portland, Oregon. This position requires a minimum of 3-5 years of prior experience in hotel audio visual services and strong customer service skills. You will be responsible for all aspects of hospitality industry level audio visual equipment, including selling, quoting, setting, operating, striking, billing, and quality control maintenance on inventory. Your expertise will cover sound reinforcement, lighting, projection, audio, computer/data interfacing, video, IT networking, and telephonic equipment integration with AV/IT convergence.

Compensation and Benefits

• Salary based on experience

Why you should apply for this position today

This role offers a unique opportunity to work in a dynamic environment where your technical skills and customer service will directly impact the success of events and guest experiences. Joining our team means becoming part of a culture that values creativity and collaboration.

Skills

• Creativity
• Audiovisual Maintenance
• Productivity
• Teamwork
• Technical Understanding
• People Management
• Staffing
• Developing Budgets
• General Consulting Skills
• Vendor Relationships
• Quality Focus

Responsibilities

• Contact all hotel customers and guide them through their technology options
• Send out accurate quotes and invoices in a timely manner
• Manage daily billing, monthly revenue reports, forecasts, budgets, and spreadsheets with precision
• Ensure thorough knowledge of all AV equipment and maintenance
• Provide exceptional customer service to hotel clients

Qualifications

• Minimum of 3-5 years of actual prior hotel audio visual experience
• Strong customer service skills
• Proficient written and verbal communication skills
• Solid organizational and computer skills

Education Requirements

• Relevant degree or certification in a related field preferred but not required

Experience Requirements

• 3-5 years of experience in hotel audio visual services or a similar role

Why work in Portland, OR

Portland, known for its vibrant arts scene, diverse culinary offerings, and stunning natural beauty, provides a unique and enriching environment for both personal and professional growth. Living in Portland means enjoying a blend of culture, outdoor activities, and a strong sense of community.