Description

Are you a skilled claims professional with experience in auto property damage and bodily injury claims? We’re looking for a Claims Representative II – Auto Adjuster to join our team! In this role, you’ll primarily handle claims over the phone, with occasional field inspections as needed. You’ll play a key role in ensuring fair and timely claim resolutions while providing excellent service to policyholders and claimants.

Company Culture and Environment

We offer a supportive work environment where employees are valued and encouraged to grow. Our company culture promotes teamwork, recognition programs, and fun employee gatherings.

Career Growth and Development Opportunities

We promote from within and provide opportunities for professional development, allowing employees to advance their careers significantly within the organization.

Detailed Benefits and Perks

• Health, Dental, and Vision Insurance – Covered at no cost to you!
• Life Insurance & Disability Coverage – Fully paid short-term & long-term disability.
• 401(k) Plan – 2% company match + 11% company contribution.
• Generous Paid Time Off – Plus a dedicated Day of Service to give back to your community.
• Flexible Work Arrangements – Work in-office, hybrid, or fully remote, depending on role and business needs.
• Convenient Amenities – Free on-site fitness center and parking.
• Charitable Giving – Up to $100 company match for your favorite charitable organization.

Compensation and Benefits

We provide a comprehensive benefits package including health insurance, retirement plans, generous paid time off, and flexible work arrangements.

Why you should apply for this position today

If you’re looking for a company that values its employees and provides opportunities for professional growth, we’d love to hear from you! Apply today and take the next step in your career as a Claims Representative II – Auto Adjuster!

Skills

• Strong analytical and problem-solving skills.
• Ability to work effectively in a fast-paced and collaborative environment.
• Bilingual skills (a plus).
• Valid driver’s license with an acceptable motor vehicle record.

Responsibilities

• Investigate, evaluate, and negotiate auto casualty claims, including personal, commercial, and farm-related exposures.
• Handle bodily injury and property damage claims while ensuring compliance with regulations.
• Take detailed recorded statements and refer potentially fraudulent claims.
• Read and interpret contracts to accurately set case reserves.
• Communicate professionally and empathetically with policyholders, claimants, and agents via phone, email, and in person.
• Work collaboratively with field staff, independent adjusters, and industry experts.

Qualifications

• Bachelor’s degree or 5+ years of auto claims experience (preferred).
• Experience handling bodily injury and property damage claims (preferred).
• Knowledge of Medicare/Medicaid considerations in claims handling (a plus).
• Auto body estimating experience (a plus).
• Experience in IN, IL, or OH jurisdiction (preferred).

Education Requirements

• Bachelor’s degree or equivalent experience.

Education Requirements Credential Category

• Bachelor’s Degree

Experience Requirements

• 5+ years of experience in auto claims handling preferred.

Why work in Indianapolis, IN

Indianapolis is known for its vibrant culture, rich history, and growing job market. The city offers a great quality of life with affordable living, diverse dining options, and plenty of recreational activities, making it an ideal place to live and work.