Description

PDM Collision is seeking an experienced Automotive Service Supervisor to join our dynamic team. As a leader in the automotive collision repair industry, we pride ourselves on providing exceptional service and quality workmanship to our customers. The Automotive Service Supervisor plays a critical role in overseeing the daily operations of our service department, ensuring that our team meets and exceeds performance expectations while upholding our commitment to safety and customer satisfaction. In this role, you will be responsible for managing a team of skilled technicians and ensuring that all repairs are completed efficiently and to the highest industry standards. You will act as a liaison between customers and service staff, addressing any concerns and providing solutions in a timely manner. If you are a motivated individual with strong leadership skills and a passion for the automotive industry, we encourage you to apply and become a vital part of our commitment to excellence at PDM Collision.

Company Culture and Environment

At PDM Collision, we foster a culture of teamwork, dedication, and excellence. Our commitment to quality service creates an environment where every team member can thrive and take pride in their work. We value strong leadership and continuous improvement, promoting a proactive approach to problem-solving and customer satisfaction.

Career Growth and Development Opportunities

In this role, you will have the opportunity to conduct regular performance evaluations and provide training and mentoring to staff members, contributing to their professional development and career advancement within the organization.

Detailed Benefits and Perks

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Training & Development
• Stock Option Plan

Compensation and Benefits

• Competitive salary based on experience
• Comprehensive health care coverage
• Retirement savings options
• Generous paid time off policies
• Opportunities for professional training and development
• Stock option plans for eligible employees

Why you should apply for this position today

This position offers an exciting opportunity to lead a skilled team in the automotive collision repair industry while contributing to a company that values quality and customer satisfaction. You will play a key role in a dynamic environment where your leadership can make a real difference in the team’s performance and customer experience.

Skills

• Minimum of 5 years of experience in automotive service or repair
• Strong knowledge of automotive systems, collision repair processes, and industry standards
• Excellent communication and interpersonal skills to interact with customers and staff effectively
• Ability to manage multiple tasks and prioritize in a fast-paced environment
• Proficient in using computer systems for scheduling, inventory management, and customer repair tracking
• Valid driver’s license with a clean driving record is required
• ASE certification or equivalent in automotive service is preferred

Responsibilities

• Supervise and coordinate daily activities of the service department
• Schedule and assign work to technicians based on expertise and availability
• Monitor repair work to ensure quality and accuracy of service
• Provide exceptional customer service and communicate effectively with clients about vehicle repairs and estimates
• Conduct regular performance evaluations and provide training and mentoring to staff members
• Implement and enforce safety protocols and best practices within the shop
• Analyze service department operations and identify areas for improvement to increase efficiency and productivity

Qualifications

• Minimum of 5 years of experience in automotive service or repair
• Strong knowledge of automotive systems, collision repair processes, and industry standards
• Excellent communication and interpersonal skills to interact with customers and staff effectively
• Ability to manage multiple tasks and prioritize in a fast-paced environment
• Proficient in using computer systems for scheduling, inventory management, and customer repair tracking
• Valid driver’s license with a clean driving record is required
• ASE certification or equivalent in automotive service is preferred

Education Requirements

• High School Diploma or equivalent
• ASE certification in automotive service preferred

Education Requirements Credential Category

• High School Diploma or equivalent required
• ASE certification preferred but not mandatory

Experience Requirements

• Minimum of 5 years of experience in automotive service or repair

Why work in Pharr, TX

Pharr, TX offers a rich blend of cultural diversity, warmth, and community spirit. The city provides access to a variety of recreational activities, dining options, and a thriving local economy. Being part of the Pharr community means engaging in a vibrant lifestyle, with opportunities for both personal and professional growth.