Description

TimeDoc Health, founded in 2015, provides Virtual Care Management services that empower patients with chronic conditions to stay connected to their care between office visits. Through technology and compassionate outreach, we support better health outcomes and help patients avoid hospitalizations. Our work positively impacts thousands of patients nationwide.

Company Culture and Environment

At TimeDoc Health, we foster a supportive team culture that emphasizes collaboration, compassion, and dedication to patient care. We value innovative approaches to health management and aim to create an inclusive environment where all employees can thrive.

Career Growth and Development Opportunities

As TimeDoc Health continues to expand, we offer numerous opportunities for career advancement and professional growth. We encourage our employees to develop their skills and progress within the organization.

Detailed Benefits and Perks

• Medical, dental, and vision insurance
• Paid time off and paid holidays
• Fully remote work environment
• Supportive team culture with opportunities for growth
• Meaningful work focused on keeping patients healthy and out of the hospital

Compensation and Benefits

• Competitive salary (commensurate with experience)
• Additional benefits tailored to employee needs

Why you should apply for this position today

This position provides an excellent opportunity to make a real difference in the lives of patients with chronic conditions. You will be part of a dedicated team working towards better health outcomes while enjoying the flexibility of a remote work environment.

Skills

• Strong verbal and written communication skills in English
• Comfortable on the phone for extended periods
• Experience with EMR/EHR systems
• Organized, reliable, and able to work independently in a remote setting
• Bilingual communication skills in Spanish preferred
• Experience in care coordination or case management preferred

Responsibilities

• Conduct monthly CCM phone calls with assigned patients
• Make 30–50 outbound calls per day
• Complete required patient interactions to meet CCM service goals
• Educate patients on chronic conditions and care plans
• Coordinate care with provider offices, pharmacies, and community resources
• Identify gaps in care and social determinants of health
• Create and update personalized care plans in the EMR
• Accurately document all patient interactions
• Maintain HIPAA compliance and patient confidentiality

Qualifications

• Minimum 1-3 years of experience as a CMA/RMA, LPN, or RN
• Active certification or multistate license for LPN/RN
• Strong verbal and written communication skills in English

Education Requirements

• Certification as a CMA/RMA, LPN, or RN

Education Requirements Credential Category

• Healthcare Certifications

Experience Requirements

• 1-3 years of relevant experience in care coordination or related fields.

Why work in Cary, NC

Cary, NC offers a vibrant community with a blend of suburban charm and urban amenities. Known for its excellent schools, beautiful parks, and a strong sense of community, Cary provides a comfortable and fulfilling lifestyle. The area also boasts a growing tech industry, making it an attractive location for professionals seeking career opportunities.