Description

EAC Network is seeking a dedicated Case Aide (preferably bilingual) for its seasonal Home Energy Assistance Program (HEAP) located in Hempstead, Nassau County. This full-time position requires availability from Monday to Friday, 9 AM to 5 PM, providing an opportunity to make a significant impact on the lives of Nassau County residents seeking financial assistance with their energy costs.

Company Culture and Environment

At EAC Network, we prioritize community support and strive to foster an environment that values compassion and teamwork. Our work culture emphasizes collaboration, respect, and dedication to serving low-income households in need.

Career Growth and Development Opportunities

This position provides a platform for professional development as you gain experience in social services and client interaction, potentially leading to further opportunities within the organization.

Detailed Benefits and Perks

• Excellent medical and dental benefits
• 401K plan
• Very generous Paid Time Off (PTO) policy

Compensation and Benefits

• Competitive salary commensurate with experience
• Comprehensive health benefits including medical/dental/401K
• Generous PTO for work-life balance

Why you should apply for this position today

By joining EAC Network as a Case Aide, you will play a vital role in assisting community members who are in need of support with energy costs. Your contributions will have a direct impact on improving the quality of life for low-income families.

Skills

• Excellent interviewing and communication skills
• Strong organizational abilities
• Detail-oriented with strong attention to accuracy
• Proficient in computer applications such as Microsoft Office, spreadsheets, and database software
• Bilingual (English/Spanish) is a significant plus

Responsibilities

• Interview and assess the eligibility of prospective clients for energy cost assistance
• Process client applications and complete required forms
• Perform data entry according to guidelines from the Nassau County Department of Social Services
• Interact with other agencies and heating and utility companies
• Prepare and maintain appropriate records and departmental paperwork
• Utilize necessary computer programs to perform job responsibilities

Qualifications

• High School Diploma or educational equivalent required; Bachelor’s Degree preferred
• Minimum of one year of relevant experience in working with low-income households

Education Requirements

• High School Diploma or equivalent

Education Requirements Credential Category

• High School Diploma required; Bachelor’s Degree preferred

Experience Requirements

• At least one year of relevant experience working with low-income households

Why work in Hempstead, NY

Hempstead offers a vibrant community with access to diverse cultural opportunities, beautiful parks, and a rich history. Its proximity to New York City also provides an array of professional and recreational activities, making it an ideal location for both personal and professional growth.