Description

Strikingly is seeking a full-time bilingual Customer Support representative who is proficient in both Chinese and English. This role offers a stable and long-term opportunity for individuals looking to grow within a supportive environment. You will be responsible for assisting customers with their inquiries and providing solutions to ensure a great user experience.

Company Culture and Environment

At Strikingly, we value stability and long-term employment, fostering a collaborative and supportive company culture. Our team thrives on effective communication and mutual respect, creating an environment where employees feel valued and empowered.

Career Growth and Development Opportunities

This position presents a chance to develop your skills in customer support and language proficiency, with potential pathways for career advancement within the company as we continue to grow.

Detailed Benefits and Perks

• Opportunity for a long-term position
• Supportive team environment

Compensation and Benefits

• Competitive salary based on experience
• Health and wellness benefits

Why you should apply for this position today

This role is perfect for individuals seeking job stability and a chance to make a significant impact in customer support at a growing company. If you are passionate about helping others and want to utilize your bilingual skills, this is an excellent opportunity for you.

Skills

• Proficiency in both Chinese and English
• Excellent communication skills
• Strong problem-solving abilities
• Ability to work in a team-oriented environment

Responsibilities

• Assist customers with inquiries in both Chinese and English
• Provide solutions and support to enhance customer satisfaction
• Maintain detailed records of customer interactions
• Collaborate with team members to improve service

Qualifications

• Previous experience in customer support preferred
• Strong interpersonal skills
• Ability to handle multiple tasks effectively

Education Requirements

• High school diploma or equivalent

Education Requirements Credential Category

• High School Diploma

Experience Requirements

• Experience in a customer service role is a plus
• Familiarity with bilingual communication is essential

Why work in Batangas

Batangas offers a beautiful and vibrant environment, with stunning coastal views and a rich cultural heritage. The city is known for its welcoming atmosphere and community spirit, making it an attractive place to live and work. Enjoy a balanced lifestyle with access to both nature and urban amenities.