Description

We are seeking a dedicated individual who is fluent in both Dutch and English to join our team. The ideal candidate will possess excellent communication skills and a positive attitude, contributing to our commitment to providing exceptional customer service. This role involves engaging with customers, addressing their queries, and managing claims and requests in a dynamic and supportive environment.

Company Culture and Environment

Our company prides itself on fostering a culture that emphasizes employee well-being and a strong focus on service quality. We cultivate an international work environment that encourages collaboration and growth.

Career Growth and Development Opportunities

We offer ample opportunities for career advancement, providing employees with the support needed to grow within the company and enhance their professional skills.

Detailed Benefits and Perks

• Opportunity to work in a company that truly cares for its employees
• International work environment
• Equipment provided to ensure efficiency
• Relocation package for those moving to Portugal

Compensation and Benefits

• Competitive salary commensurate with experience
• Health insurance options
• Opportunities for bonuses and incentives

Why you should apply for this position today

This is your chance to join a supportive and dynamic international team where you can make a meaningful contribution to customer satisfaction. By applying today, you take the first step towards a rewarding career in a company that values its employees.

Skills

• Fluent in Dutch (C1 level or native)
• Fluent in English
• Excellent communication skills
• Positive attitude
• Ability to manage multiple inquiries effectively

Responsibilities

• Answer customer queries and requests promptly
• Maintain communication with customers via phone and email
• Manage claims and requests efficiently

Qualifications

• Valid documents to work in Portugal
• Strong problem-solving capabilities

Education Requirements

• High school diploma or equivalent preferred

Education Requirements Credential Category

• Secondary education

Experience Requirements

• Previous experience in customer service is preferred

Why work in Lisbon, Portugal

Lisbon is a vibrant city that combines rich history with modern innovation. It offers a diverse cultural scene, beautiful architecture, and a welcoming atmosphere, making it a fantastic place to live and work. Enjoy a favorable climate, stunning views, and a bustling social life while advancing your career in this beautiful city.