Description

Are you a bilingual (English/Spanish) customer service professional with a passion for helping others? This is your opportunity to provide exceptional support to healthcare members—all while working remotely from the comfort of your home!

Compensation and Benefits

• Competitive salary
• Work from home flexibility
• Two days off during the week

Why you should apply for this position today

This role is a perfect fit for individuals who enjoy assisting others and want to make a difference in the healthcare sector. You’ll have the chance to work remotely while gaining valuable experience in a supportive environment.

Skills

• Fluent in English and Spanish (bilingual assessment required)
• Comfortable handling a high volume of inbound calls
• Strong data entry skills
• Proficient in using dual screens and modern technology
• Ability to work a flexible schedule, including weekends

Responsibilities

• Be the first point of contact for English and Spanish-speaking members
• Assist with benefit questions, eligibility, billing inquiries, payments, and more
• Process data entry and update patient profiles accurately
• Track interactions and ensure compliance using technology

Qualifications

• 6+ months of call center experience or 2+ years of customer service experience
• Healthcare experience is a plus but not required

Education Requirements

• High school diploma or equivalent

Education Requirements Credential Category

• High school diploma or equivalent

Experience Requirements

• Minimum of 6 months in a call center or 2+ years of customer service experience

Why work in Denver, CO

Denver is known for its stunning natural beauty, vibrant culture, and outdoor recreational opportunities. As a rapidly growing city, it offers a strong job market and a lively community atmosphere. Living in Denver allows you to enjoy a balanced lifestyle with access to excellent amenities, diverse dining options, and a plethora of activities for both work and leisure.