Description

Join our team as a French Speaking Customer Support Agent in beautiful Lisbon, Portugal! This remote position offers you an opportunity to experience an international environment while enjoying stunning beaches, historic sights, and vibrant terraces to unwind after work. Your role will be vital in ensuring customer satisfaction through a unique and engaging customer experience.

Company Culture and Environment

We pride ourselves on fostering a dynamic and multicultural atmosphere. Our team spirit is strong, and flexibility is encouraged to create a positive and supportive work environment.

Career Growth and Development Opportunities

We believe in investing in our employees’ professional journeys, providing ample opportunities for career progression and mobility across different departments in the future.

Detailed Benefits and Perks

• Fully remote job with equipment provided
• Performance bonus
• Paid and ongoing training
• Meal allowance
• Health insurance after 6 months
• International and dynamic work environment
• Mobility if needed between countries
• Social events including drinks, BBQs, and team buildings

Compensation and Benefits

• Competitive wages with 14 monthly payments per year

Why you should apply for this position today

This role offers a unique chance to immerse yourself in a multicultural workspace while working remotely. You will be part of a supportive team that values your input and development, ensuring a fulfilling experience both personally and professionally.

Skills

• Fluency in French (C1/C2)
• Intermediate level of English
• Good computer skills
• Excellent communication skills
• Team spirit and flexibility

Responsibilities

• Respond to customer queries and requests with a positive attitude, ensuring satisfaction
• Maintain contact with clients through incoming calls and emails, managing claims and requests

Qualifications

• Strong communication abilities
• Customer-oriented mindset
• Ability to work independently as well as part of a team

Education Requirements

• No specific educational requirements mentioned, but relevant experience is beneficial.

Education Requirements Credential Category

• Not specified

Experience Requirements

• Relevant experience in customer support is a plus

Why work in Cascais, Lisbon

Cascais, part of the Lisbon metropolitan area, offers a picturesque coastal lifestyle with a mix of rich history and modern amenities. With stunning beaches, charming streets, and a vibrant local culture, working in Cascais provides the perfect balance of professional fulfillment and personal enjoyment.