Description

Join our dynamic team where you will play a vital role in enhancing customer satisfaction. We are looking for a dedicated individual who can provide exceptional support through various communication channels. Your positive attitude and strong communication skills will be essential as you address customer queries and manage their requests efficiently.

Company Culture and Environment

We pride ourselves on fostering a positive work environment that emphasizes employee care and a commitment to high-quality service. Our international work atmosphere encourages collaboration and diversity among team members, creating a vibrant and engaging workplace.

Career Growth and Development Opportunities

By joining our team, you will have the opportunity to develop your career in a supportive setting that values your contributions. We believe in promoting from within and providing our employees with the necessary tools and resources for professional advancement.

Detailed Benefits and Perks

• Equipment provided for your role
• Comprehensive relocation package
• Opportunity to be part of a company that prioritizes employee well-being
• Access to an international work environment that enhances cultural understanding

Compensation and Benefits

• Competitive salary based on experience and location
• Health and wellness benefits
• Paid time off and holidays
• Flexible working hours

Why you should apply for this position today

This is an excellent opportunity to work with a company that truly values its employees and promotes a culture of excellence in customer service. If you have a passion for helping others and want to be part of an international team, we encourage you to apply today.

Skills

• Fluent in French (at least C1, ideally native)
• Fluent level of English
• Positive attitude and excellent communication skills
• Ability to manage customer queries effectively
• Strong problem-solving skills

Responsibilities

• Answer customer queries and requests promptly
• Keep in contact with customers through incoming calls, emails, etc.
• Manage claims and requests efficiently

Qualifications

• Valid documents to work in Portugal
• Background in customer service or related field is preferred

Education Requirements

• Relevant certifications or training in customer service is a plus

Education Requirements Credential Category

• Not specified

Experience Requirements

• Previous experience in a customer service role is preferred

Why work in Lisbon, Portugal

Lisbon is a vibrant city known for its rich history, stunning architecture, and a welcoming atmosphere. Offering a mix of modern amenities and traditional charm, Lisbon is an ideal place for both personal and professional growth. The city’s thriving tech scene, cultural diversity, and beautiful surroundings make it a fantastic location to live and work.