Bilingual French/Eng Customer Service Rep needs 2+ years’ experience Bilingual French/Eng Customer Service Rep requires: • Technical or mechanical aptitude/Hands-on experience preferred • Strong oral and written communication skills are essential • French • Strong customer related communications and interpersonal skills necessary • Proficient at navigating Microsoft Office and web-based programs • Good home internet connection • Bachelor’s Degree in technical field or College Degree in Trades Bilingual French/Eng Customer Service Rep duties: • Provide customers, distribution partners, and sales reps with technical support on our adhesives products and solutions through our technical helpline. • Provide timely support for technical inquiries via phone, email, and web chat. • Visualize mechanical situations and work with customers to determine the best products to use, while identifying potential leads
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