Description

Are you a friendly and detail-oriented person who enjoys helping others? We’re looking for a full-time Billing and Collections Representative to join our team and provide exceptional customer service in a supportive, remote work environment. This entry-level position offers a great opportunity to learn key skills for managing financial conversations, with plenty of room for personal and professional growth.

Company Culture and Environment

Founded in 2011, we are a family-oriented business services provider, committed to treating our employees like family. We foster a positive, motivating work environment that encourages collaboration and support among team members.

Career Growth and Development Opportunities

This role includes ongoing paid training and weekly coaching sessions, providing a solid foundation for personal and professional development.

Detailed Benefits and Perks

• Pay period bonuses, monthly bonuses, and a sign-on bonus after 90 days
• Paid time off and paid holidays
• Health and dental benefits
• Monthly employee recognition lunches
• Company barbeques and team-building events
• Flexibility to work remotely
• Monthly team motivation contests
• A spacious, comfortable work area with your own desk

Compensation and Benefits

• Competitive pay with bonuses and sign-on incentives
• Comprehensive health and dental benefits
• Paid time off and holidays
• Flexible remote work options

Why you should apply for this position today

This entry-level position is a fantastic opportunity for someone eager to learn and grow in a supportive environment. You will gain valuable experience in customer service while contributing to a positive team culture.

Skills

• Excellent phone etiquette
• Basic computer proficiency and math skills
• Positive attitude and eagerness to learn
• Strong commitment to attendance

Responsibilities

• Answer incoming calls and make outbound calls
• Respond to inquiries and assist clients with delinquent payments
• Work respectfully with customers discussing overdue bills
• Process payments and verify information
• Ensure accounts are updated correctly
• Build strong relationships with clients through clear communication and excellent service

Qualifications

• High school diploma or equivalent
• Fluent in English
• Positive attitude with a commitment to learning and attendance

Education Requirements

• High school diploma or equivalent

Education Requirements Credential Category

• High school diploma

Experience Requirements

• Entry-level position, no prior experience required but a willingness to learn is essential.

Why work in Sandy, UT

Sandy, UT offers a beautiful suburban environment with access to outdoor activities and a strong sense of community. The area is known for its friendly atmosphere, excellent schools, and proximity to stunning natural parks, making it an ideal place to live and work.