Description

The Business Analyst will play a critical role in supporting the development of business cases, process improvements, and requirements analysis for a new software solution for NC Child Support Services. This position requires prior child support experience and involves working closely with stakeholders to ensure that system requirements are accurately translated into actionable items for development teams.

Company Culture and Environment

The work environment promotes collaboration, where teamwork is essential for gathering requirements and enhancing software solutions. The focus on process improvement indicates a culture of continuous enhancement and adaptation.

Career Growth and Development Opportunities

This role offers the opportunity to engage in various aspects of project management and software development, providing valuable experience and skills that can lead to future career advancement in business analysis or project management fields.

Detailed Benefits and Perks

While specific benefits are not mentioned, the opportunity for remote work and the engagement in critical projects suggests a flexible work environment and the potential for work-life balance.

Compensation and Benefits

• W-2 Rate: up to $40/hour
• 1-year remote contract

Why you should apply for this position today

This role offers the chance to make a significant impact on child support services in North Carolina. By applying, you will be part of a crucial project that improves processes and supports families in need.

Skills

• Experience in business analysis within child support services
• Strong documentation and requirement gathering skills
• Proficiency in translating requirements into user stories and acceptance criteria
• Ability to facilitate meetings and conduct user acceptance testing
• Knowledge of software development processes and agile methodologies
• Excellent communication and interpersonal skills

Responsibilities

• Identify and document stakeholders, data flows, and current and future state processes.
• Gather, document, validate, and maintain business, functional, and technical/non-functional solution requirements.
• Translate system requirements into agile themes, product backlogs, and user stories.
• Collaborate with Product Owner and subject matter experts on user stories and acceptance criteria.
• Confirm functionality meets acceptance criteria with developers and testers.
• Participate in gap analysis and detailed requirement development efforts.
• Assist in planning and conducting user acceptance testing, including developing test scenarios.
• Perform requirements traceability throughout the project lifecycle.
• Support vendor proposal evaluations and document results.
• Assist in developing procurement documents.
• Support process improvement initiatives and market research for automation projects.
• Facilitate meetings related to requirements gathering and UAT.
• Maintain SharePoint site for each assigned project.
• Perform other analysis and project support tasks as assigned.

Qualifications

• Proven experience as a Business Analyst in child support or related services.
• Strong analytical and problem-solving skills.
• Excellent documentation and communication abilities.

Education Requirements

• Bachelor’s degree in Business Administration, Computer Science, or a related field.

Education Requirements Credential Category

• Bachelor’s Degree

Experience Requirements

• At least 3-5 years of experience in business analysis or a related field.
• Experience working with child support or similar social services is required.

Why work in Raleigh, NC

Raleigh is known for its vibrant tech community and offers a great quality of life. With its rich history, cultural attractions, and outdoor recreational opportunities, the city is an attractive location for professionals seeking both career growth and a balanced lifestyle.