Description

TimeDoc Health, founded in 2015, is dedicated to providing Virtual Care Management services that assist patients with chronic conditions in maintaining their connection to care between office visits. Through technology and compassionate outreach, we strive for better health outcomes and help patients stay out of the hospital, impacting thousands of patients nationwide.

Company Culture and Environment

We value a supportive team culture where collaboration and open communication thrive. Our remote work environment allows for flexibility while maintaining a focused and productive workspace.

Career Growth and Development Opportunities

As TimeDoc Health continues to grow, there will be ample opportunities for career advancement and professional development within the company.

Detailed Benefits and Perks

• Medical, dental, and vision insurance
• Paid time off and paid holidays
• Fully remote work environment
• Supportive team culture with opportunities for growth
• Meaningful work focused on keeping patients healthy and out of the hospital

Compensation and Benefits

• Competitive salary based on experience

Why you should apply for this position today

This position provides the opportunity to make a real impact on patients with chronic conditions, helping them lead healthier lives. By joining our team, you will be part of a mission-driven organization dedicated to improving healthcare outcomes.

Skills

• Strong verbal and written communication skills in English
• Comfortable being on the phone most of the day
• Experience with EMR/EHR systems
• Organized, reliable, and able to work independently in a remote setting
• Preferred: Strong verbal and written communication skills in Spanish
• Preferred: Geriatric patient experience
• Preferred: Care coordination or case management experience

Responsibilities

• Conduct monthly CCM phone calls with assigned patients
• Make 30–50 outbound calls per day
• Complete required patient interactions to meet CCM service goals
• Educate patients on chronic conditions and care plans
• Coordinate care with provider offices, pharmacies, and community resources
• Identify gaps in care and social determinants of health
• Create and update personalized care plans in the EMR
• Accurately document all patient interactions
• Maintain HIPAA compliance and patient confidentiality

Qualifications

• Minimum 1-3 years of experience as a CMA/RMA, LPN, or RN
• Active certification or multistate license for LPN/RN

Education Requirements

• Relevant educational background in clinical care

Education Requirements Credential Category

• Certification or license as a CMA/RMA, LPN, or RN

Experience Requirements

• Minimum of 1-3 years of experience in a clinical role

Why work in Tampa, FL

Tampa offers a vibrant atmosphere featuring beautiful weather, stunning beaches, and a diverse cultural scene. With numerous recreational activities, a growing job market, and a strong sense of community, Tampa provides an excellent environment for both personal and professional growth.