Description

We are seeking a highly motivated and client-focused Client Services Manager to join our team. In this role, you will serve as the primary point of contact for our clients, ensuring seamless communication and strong relationships while successfully executing projects. If you thrive in a dynamic, creative environment and are passionate about delivering best-in-class service, this is the perfect opportunity for you.

Company Culture and Environment

We believe in fostering a culture of collaboration, creativity, and professional growth. Our team is energetic and supportive, creating an environment where you can make a meaningful impact in the creative space.

Career Growth and Development Opportunities

This position offers opportunities for professional development and career advancement within a supportive and innovative team.

Detailed Benefits and Perks

• Generous vacation and paid time off policy
• Flexible working hours
• Opportunities for professional development and continuous learning

Compensation and Benefits

• Competitive salary based on experience
• Health, dental, and vision insurance
• Retirement savings plan with company matching

Why you should apply for this position today

By joining us, you will have the chance to work with a dedicated team while making a significant impact in the creative space. This role combines your passion for client services with an innovative work environment.

Skills

• Excellent communication and interpersonal skills
• Strong project management abilities
• Skilled in the creative process with strategic guidance capabilities
• Detail-oriented and organized
• Passionate about social media and emerging digital trends

Responsibilities

• Develop a deep understanding of clients’ businesses, industries, and market trends to provide strategic insights
• Manage communications across emails, calls, presentations, and deliverables as the primary contact for clients
• Lead regular status meetings with key client stakeholders to ensure transparency and alignment
• Prioritize and manage client requests to execute projects efficiently and deliver on time
• Collaborate with internal teams, including content and creative departments, to develop innovative concepts
• Stay ahead of social media and creative trends, bringing fresh ideas to clients
• Identify and pursue opportunities to expand client relationships and partnerships

Qualifications

• 3–5 years of experience in client services, account management, or a related role within a brand or creative agency
• Strong project management skills with the ability to prioritize and meet deadlines
• A strategic mindset with an eye for innovation and creative problem-solving

Education Requirements

• Bachelor’s degree in Business, Marketing, Communications, or a related field preferred

Education Requirements Credential Category

• Bachelor’s degree or equivalent experience

Experience Requirements

• 3–5 years in client services or account management within a creative agency or a similar environment

Why work in Orlando, FL

Orlando offers a vibrant atmosphere with a blend of entertainment, culture, and innovation. This city is known for its warm climate, rich leisure activities, and a growing tech scene, making it a fantastic place to live and work while enjoying a balanced lifestyle.