Description

The Clinical Support Supervisor (CSS) at North Country HealthCare plays a crucial role in transforming healthcare for rural Arizona. Under the direction of the Regional RN Clinical Manager, the CSS provides leadership, education, and training for back office staff to ensure high standards of care within assigned clinics. This position is dedicated to overseeing compliance with state and federal regulations, supporting quality improvement initiatives, and ensuring effective vaccine management and reporting.

Company Culture and Environment

North Country HealthCare is committed to practicing integrative care in an innovative culture. Employees are viewed as stewards of the mission, passionate about supporting the health and wellness of the community, and actively engaged in continuous improvement initiatives.

Career Growth and Development Opportunities

The CSS position offers opportunities for professional development through training and mentorship of clinical support staff. Additionally, involvement in hiring and training processes provides career advancement potential within the organization.

Detailed Benefits and Perks

• Health Insurance starts on day one, with premiums as low as $5 per paycheck.
• Dental and vision coverage, along with a 401K plan.
• Up to 7 weeks of combined Paid Time Off, including sick leave and federal & floating holidays, with accrual starting on Day 1.
• No nights or weekends required.
• Loan Repayment and Tuition Reimbursement Programs are available.
• North Country HealthCare follows CDC guidelines, requiring vaccination against COVID-19 for all employees, with exemptions reviewed individually.

Compensation and Benefits

Competitive compensation package commensurate with experience, along with comprehensive health and wellness benefits that promote a balanced lifestyle.

Why you should apply for this position today

Joining North Country HealthCare as a Clinical Support Supervisor provides an opportunity to make a significant impact on the health of underserved populations in rural Arizona. You will be part of a dedicated team focused on quality care delivery while enjoying a supportive work environment that values your contributions.

Skills

• Strong leadership and supervisory skills.
• Excellent communication abilities, both written and verbal.
• Proficient in developing training programs and conducting evaluations.
• Knowledge of regulatory requirements related to patient care.
• Ability to work collaboratively with clinical and operational teams.

Responsibilities

• Supervise and provide education and training for RNs, LPNs, MAs, and non-licensed staff.
• Participate in the hiring and onboarding processes for new staff.
• Ensure timely medication refills and adherence to nursing protocols.
• Assist in developing work schedules and staffing coverage for the clinic.
• Maintain cleanliness and proper documentation of medical equipment and exam rooms.
• Oversee the accuracy of logs for point of care and vaccine management.
• Provide direct patient care as needed, including rooming patients and obtaining vital signs.

Qualifications

• RN or LPN with an unrestricted Arizona license.
• Proven ability to communicate effectively in English.
• Experience in a healthcare setting, preferably in a supervisory role.

Education Requirements

• Four-year college degree or equivalent experience in a relevant field.

Education Requirements Credential Category

• Bachelor’s degree in Nursing or related healthcare field preferred.

Experience Requirements

• Minimum of 2 years of related experience in clinical support or supervisory roles.
• Familiarity with state and federal healthcare regulations.

Why work in Flagstaff, AZ

Flagstaff offers a unique blend of outdoor adventure and cultural experiences, making it an ideal location for both work and play. With stunning mountain landscapes, vibrant arts and music scenes, and numerous outdoor activities, Flagstaff is perfect for those who value a balanced lifestyle. The community is known for its friendly atmosphere and strong support for health and wellness initiatives.