Description

As a Field Service Technician, you will be responsible for traveling across the U.S. to install, maintain, and repair high-tech laser machinery and CNC systems. You’ll represent Prima Power by delivering expert service and training to our valued customers.

Company Culture and Environment

Prima Power is committed to excellence in service, engineering, and customer satisfaction. The company fosters an inclusive environment that promotes equality of opportunity for all employees, valuing diversity and talent.

Career Growth and Development Opportunities

This position offers a chance to develop your technical skills while providing training to customers, allowing for both personal and professional growth in the field of high-tech machinery.

Detailed Benefits and Perks

• Medical, Dental, Vision, and Life Insurance
• 401(k) with Company Match
• $70 Per Diem per day for Travel
• Company Paid Mileage and Expenses
• Paid Vacation and Holidays

Compensation and Benefits

Competitive salary range starting from \(28 to \)33 per hour, depending on experience.

Why you should apply for this position today

Joining Prima Power offers the opportunity to work with cutting-edge technology while impacting customer satisfaction positively. You will become an essential part of a team that values innovation and technical excellence.

Skills

• Proficiency in electrical measurement tools (e.g., voltmeter, oscilloscope)
• Strong knowledge of pneumatics, hydraulics, and electrical systems
• Ability to read schematics and diagnose software issues
• Familiarity with Windows-based systems and Microsoft Office
• Experience with AC/DC circuits, servo controls, sensors, and PLCs
• Strong troubleshooting and mechanical repair skills
• High-level understanding of safety protocols related to electrical and laser systems

Responsibilities

• Perform system-level troubleshooting and on-site repairs
• Dismantle and rebuild machines mechanically and electrically
• Set up high-power Ytterbium Fiber Lasers and verify beam alignment
• Perform software updates on HMI, PLC, and CNC systems
• Interpret schematics and block diagrams for diagnostics
• Monitor and optimize laser system performance
• Train customers on equipment use and maintenance
• Document service issues and resolutions in detail

Qualifications

• Minimum 3 years of experience with CNC-controlled manufacturing equipment (laser experience preferred)
• Strong communication skills for customer interaction and training
• Ability to interpret technical documents and solve practical problems

Education Requirements

• Associate degree in Lasers, Electronics, Robotics, or Manufacturing (required)
• Bachelor’s degree in Engineering or Science (preferred)

Education Requirements Credential Category

Technical degree in relevant field required.

Experience Requirements

• Minimum 3 years of relevant experience in CNC-controlled manufacturing equipment.

Why work in Chicago, IL

Chicago offers a dynamic urban environment with a rich cultural scene, diverse culinary experiences, and numerous professional opportunities. The city is known for its vibrant tech community and provides a high quality of life with access to parks, museums, and entertainment options.