Description

As part of the Collections team, this role will support the execution and delivery of the team’s strategic and operational initiatives. The collections team is responsible for the end-to-end collections process and includes reviewing each account to determine the best approach to maximize revenue. The ideal candidate should possess collections knowledge and experience, a customer-centric mindset, and the ability to contribute both individually and as part of a high-performing team to optimize collection efforts and meet critical financial targets.

Company Culture and Environment

The workplace fosters a collaborative environment where team members are encouraged to contribute strategically to operations. The emphasis on a customer-centric mindset indicates a culture focused on service excellence.

Career Growth and Development Opportunities

This position allows for potential growth as it starts as a 5-month assignment, with the possibility of extension based on business need and performance. Team members may benefit from learning new processes and procedures.

Detailed Benefits and Perks

• Flexible work schedule with in-office days required on Monday, Tuesday, and Thursday.
• Opportunity to work in a hybrid environment.
• Local candidates can benefit from working at the Draper Headquarters.
• Potential for career advancement based on performance.

Compensation and Benefits

• Competitive pay rate (hourly).
• Opportunities for professional development.

Why you should apply for this position today

This role presents an exciting opportunity to join a dynamic collections team in a reputable financial services environment. If you are looking to leverage your skills in collections and contribute to a high-performing team, this position is for you.

Skills

• 1-2+ years of direct collections experience, preferably in eCommerce, payments, financial services, or a similar industry.
• Proven ability to learn, adapt, and train on new processes and procedures.
• Strong data analysis and investigative skills.
• Excellent organizational and time management skills, with the ability to prioritize multiple tasks simultaneously.
• Knowledge of payment processing methods (ACH, check, digital wallets, international payments, virtual and credit cards) is a plus.

Responsibilities

• Support the collections team in executing strategic initiatives.
• Review accounts to determine the optimal approach for client engagement.
• Execute plans to maximize revenue collection.

Qualifications

• Strong background in collections with a customer-centric approach.
• Ability to contribute effectively to a team while also delivering individually.

Education Requirements

• All education levels are welcome; however, a degree in Accounting, Finance, or Operations Management is a plus.

Education Requirements Credential Category

• Associate’s degree or higher in relevant fields is preferred but not mandatory.

Experience Requirements

• 1-2+ years of direct collections experience in relevant industries is required.

Why work in Draper, UT

Draper offers a picturesque environment surrounded by natural beauty, with access to outdoor activities and a vibrant community. The city is known for its family-friendly atmosphere, excellent schools, and a growing tech scene, making it an ideal place to balance work and leisure.