Description

We are NOW HIRING Customer Experience Associates for our next training date beginning Monday, November 2nd! This is a full-time PERMANENT position with incentive opportunities and a complete benefits package. Currently offering virtual working options due to COVID-19.

If you enjoy assisting customers, solving problems, and are self-motivated, we want to talk to you TODAY!

Company Culture and Environment

We foster a fun work environment where collaboration and mutual respect among team members are encouraged. Our culture values diversity and promotes a positive atmosphere while working with co-workers and customers.

Career Growth and Development Opportunities

We provide opportunities for promotion and growth, allowing you to advance your career within our organization.

Detailed Benefits and Perks

• Medical, dental, and vision insurance
• Paid time-off
• Opportunity to contribute to a 401(k)
• A variety of shifts available

Compensation and Benefits

• Hourly pay + monthly incentive plan

Why you should apply for this position today

This role offers immediate interview opportunities and the chance to be part of a supportive team that values your contributions. You will have the chance to make a difference in customer experiences while enjoying the benefits of a permanent position.

Skills

• Six months experience in providing customer service either via phone or in-person
• Ability to type 25 WPM and navigate multiple computer systems using two monitors
• Excellent telephone manner and listening skills
• Ability to relate to customers in a professional and courteous manner
• Strong teamwork skills
• Ability to work under pressure and sit for long periods of time
• Excellent attention to detail and multi-tasking ability
• Self-motivation and ability to work under initiative

Responsibilities

• Assist customers in resolving their inquiries
• Maintain a positive environment while working with co-workers and customers
• Navigate multiple computer systems to provide effective solutions
• Ensure customer satisfaction and foster positive relationships

Qualifications

• Must have High School diploma or general education degree (GED)
• Must be at least 18 years of age or older

Education Requirements

• High School diploma or general education degree (GED)

Education Requirements Credential Category

High School Diploma

Experience Requirements

• At least six months of experience in customer service either via phone or in-person

Why work in Lexington, KY

Lexington offers a unique blend of southern charm and urban sophistication. Known for its rich history and beautiful landscapes, the city provides a vibrant community with numerous recreational activities, cultural events, and a welcoming atmosphere that supports both personal and professional growth.