Job Description

Description

In this role, you will educate our customers on our comprehensive, cross-platform capabilities, establishing ourselves as their trusted partner. You will assist in consolidating various optical component and sub-assembly suppliers into a single reliable source to meet their optical procurement needs. This position offers you the chance to build and maintain robust customer relationships, providing support across design, engineering, procurement, and quality teams.

Company Culture and Environment

We foster a positive, team-oriented atmosphere where collaboration and innovation are encouraged. Our work environment prioritizes professionalism and the ability to adapt to dynamic workflows.

Career Growth and Development Opportunities

We value continuous improvement and knowledge sharing within our team, giving you opportunities to enhance your skills and careers while contributing to the organization’s success.

Detailed Benefits and Perks

While specific benefits were not explicitly mentioned, we promote a culture of support, teamwork, and flexibility, which may include opportunities for professional development and a collaborative work environment.

Compensation and Benefits

  • Competitive salary based on experience
  • Professional business attire policy
  • Occasional remote work allowed upon manager approval

Why you should apply for this position today

This role presents an exciting opportunity to engage directly with customers, build meaningful relationships, and contribute to a dynamic work environment. If you’re looking for a place where you can grow your skills and make a significant impact, this position is for you.

Skills

  • Strong account and sales order management skills
  • Ability to multitask effectively and work in a team environment
  • Self-directed, with the ability to prioritize tasks in a dynamic environment
  • Excellent communication and collaboration skills
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
  • Familiar with CRM systems and basic ERP navigation

Responsibilities

  • Build and nurture lasting relationships with assigned accounts
  • Ensure timely and accurate management of all deals in the CRM system
  • Oversee the established RFQ process, ensuring cost-effective solutions
  • Coordinate customer visits and facilitate Quarterly Business Reviews (QBRs)
  • Monitor the order entry process and track orders for timely delivery
  • Manage account and product code-specific reporting for bookings and revenue
  • Contribute to enhancing cross-platform knowledge and resources for the team
  • Foster inter-division collaboration to ensure seamless customer experiences

Qualifications

  • High school diploma or GED equivalent
  • At least 2 years of experience in a similar role
  • Relevant certifications or specialized training are a plus

Education Requirements

  • High school diploma or GED equivalent

Education Requirements Credential Category

  • High school diploma or GED equivalent

Experience Requirements

  • Minimum of 2 years of experience in a similar role

Why work in Guilford, VT

Guilford offers a serene environment with beautiful natural surroundings, making it an ideal location for individuals who appreciate outdoor activities and a peaceful lifestyle. Its close-knit community provides a sense of belonging, and the low cost of living makes it an attractive place to develop both personally and professionally.

Employment Type: Full-Time

Salary: $52000.00 - 140000.00 Per Year

Get It - Professional Services connects job seekers with employers and opportunities that match their qualifications. Job seekers can complete the full application process on the employer's website. To learn more about the position, click our 'Apply Now' button and begin the application process. This job is shared on behalf of the employer, and any questions about the position, salary, application process, or other details about the job should be directed to them.

Apply to this job

Think you're the perfect candidate?

By continuing, you agree to Get.It's Terms & Privacy Policy and to receive relevant job alerts.
Posted on Oct 25

Customer Relationship Manager - Optical Components

Guilford, VT

Remote (Friendly)

52,000 - 140,000 Per Year

By continuing, you agree to Get.It's Terms & Privacy Policy and to receive relevant job alerts.