Description

This is the start of your journey to contracting with Omni. Once you have joined our community of remote customer care contractors, you will gain exclusive access to view all open contracts. Omni supports a variety of clients, and independent contractors who are qualified will provide customer service by taking inbound phone calls, answering chat messages, and responding to emails for Fortune 500 companies.

Company Culture and Environment

Omni promotes a community of remote contractors, allowing individuals to work flexibly while providing customer service for reputable companies. The nature of the work allows for autonomy and adaptability in scheduling.

Career Growth and Development Opportunities

As an independent contractor, there are opportunities for growth based on performance metrics and client relationships, which may lead to further opportunities within the wider Omni community.

Detailed Benefits and Perks

• Opportunity to create a work schedule that suits your needs
• Additional incentives available based on client and performance metrics

Compensation and Benefits

• Contract earnings vary by client, with rates ranging from \(14 to \)20 per hour
• Pay is determined by your phone call status when assisting customers

Why you should apply for this position today

This role offers the flexibility of remote work while providing customer service for well-known companies. Joining Omni means becoming part of a community with access to multiple opportunities for contracting and the ability to set a work schedule that fits your lifestyle.

Skills

• Strong communication skills
• Ability to handle customer inquiries efficiently
• Experience with phone, chat, and email communication
• Adaptability to different client needs

Responsibilities

• Provide customer service by taking inbound phone calls
• Respond to chat messages and emails from customers
• Maintain high performance metrics to optimize earnings

Qualifications

• Previous experience in customer service is preferred
• Ability to manage multiple inquiries simultaneously
• Self-motivated and capable of working independently

Education Requirements

No specific education requirements are stated for this position.

Education Requirements Credential Category

N/A

Experience Requirements

Relevant experience in customer service roles is preferred, but not mandatory.

Why work in Cary, NC

Cary, NC offers a welcoming community with a blend of suburban charm and urban convenience. Known for its beautiful parks, excellent schools, and family-friendly atmosphere, Cary provides a balanced lifestyle. The area has a growing tech scene and a variety of recreational activities, making it an ideal place for work and leisure.