Description

We are seeking a Call Center Representative/Data Entry to serve as the liaison between our company and its current and potential customers. The successful candidate will take ownership of effectively resolving customer issues, complaints, and inquiries, ensuring that customer satisfaction remains at the core of every decision and behavior.

Company Culture and Environment

Wipro Ltd fosters an environment centered on customer satisfaction and effective communication. Team members are encouraged to take ownership of their roles and are supported in delivering high-quality service to customers.

Career Growth and Development Opportunities

Employees at Wipro Ltd have the opportunity to grow in their roles through hands-on experience in customer service and problem-solving, which can lead to further career advancement within the company.

Detailed Benefits and Perks

• Flexible working hours
• Competitive pay rate of \(30 - \)35

Compensation and Benefits

• Competitive salary of \(30 - \)35 per hour
• Flexible working hours to accommodate various schedules

Why you should apply for this position today

This position offers a unique opportunity to be the voice of the company, directly impacting customer satisfaction and retention. Joining Wipro Ltd means becoming part of a culture that values effective communication and problem-solving.

Skills

• Excellent communication skills
• Strong problem-solving abilities
• Ability to handle customer inquiries and complaints effectively
• Proficient in data entry and management

Responsibilities

• Serve as the primary point of contact for customers
• Address customer concerns and inquiries promptly
• Maintain accurate records of customer interactions
• Ensure high levels of customer satisfaction through effective communication

Qualifications

• High school diploma or equivalent
• Previous experience in customer service or call center environment preferred

Education Requirements

• High school diploma or equivalent

Education Requirements Credential Category

• Secondary Education

Experience Requirements

• Previous experience in a call center or customer service role is preferred

Why work in Addison, TX

Addison, TX, is known for its vibrant community and thriving business environment. With a wealth of dining options, parks, and recreational activities, it offers a high quality of life. The city’s strategic location provides easy access to the greater Dallas area, making it an excellent place for professional and personal growth.