Description

Ellie, founded in 2015, aims to destigmatize mental health through innovative approaches. With a growing presence, Ellie champions accessibility to mental health services, ensuring that support is available when it’s needed most. We are currently seeking a Customer Service Representative to handle customer queries, complaints, and order processing across various communication channels.

Company Culture and Environment

At Ellie, we believe in tackling mental health with humor and understanding. Our culture emphasizes openness and support, creating a friendly environment where every team member’s contribution is valued.

Career Growth and Development Opportunities

Employees will have access to on-the-job training and opportunities for professional development through external resources. We foster a supportive environment that encourages team collaboration and individual ownership of tasks.

Detailed Benefits and Perks

• 401(k) with matching
• Dental and health insurance
• Paid time off
• Referral program
• Vision insurance
• On-the-job training

Compensation and Benefits

Pay ranges from \(25.00 to \)30.00 per hour, depending on relevant experience and performance. Work hours are expected to be between 20-40 hours per week (Monday to Friday). Remote working options are available.

Why you should apply for this position today

This is an exciting opportunity to join a rapidly growing company that is making a difference in the mental health space. You’ll be part of a dedicated team that is passionate about supporting individuals in their mental health journey while enjoying a flexible work environment.

Skills

• Background in B2B, retail, or call center sales
• Strong communication and relationship-building skills
• Ability to work independently and take ownership of tasks
• Organizational skills to manage a large CRM database
• Team player with a collaborative mindset

Responsibilities

• Assist walk-in clients at the Denver headquarters
• Enter orders for EPA Region 8 clients both in-person and over the phone
• Contact potential clients to drive business
• Become a subject matter expert on Geotech’s technology and equipment
• Respond to sales inquiries from prospective customers
• Build and maintain relationships with customers
• Manage sales pipeline and update CRM for efficiency
• Participate in sales training through third-party resources

Qualifications

• Proven experience in a customer-facing sales role
• Strong problem-solving abilities and a calm demeanor under pressure
• Excellent professional communication skills both verbal and written

Education Requirements

• High school diploma or equivalent; additional education in business or sales preferred

Education Requirements Credential Category

• High school diploma or equivalent required

Experience Requirements

• Minimum of 1-2 years of experience in customer service or sales role
• Experience working with CRMs and handling customer inquiries

Why work in Leachville, AR

Leachville offers a small-town charm with access to a supportive community. The town provides a peaceful environment for both personal and professional growth, making it an ideal place for work-life balance.