Description

Join our organization and contribute to making the world a better, safer, and more sustainable place. In the EHS, Sustainability, and ESG Disclosure Reporting space, you will be instrumental in helping businesses make informed decisions, enhance employee safety, and reduce environmental impact. By developing cutting-edge software solutions, you will elevate performance and drive ESG initiatives forward while fostering a culture that values diversity, equity, and inclusion.

Company Culture and Environment

Our organization promotes a collaborative and inclusive work environment. We value team-building, creativity, and the sharing of ideas, providing spaces for members to connect through networks like the Respect for Diversity Group and the Sustainability Group. We believe in building camaraderie and creating a fun, supportive workplace.

Career Growth and Development Opportunities

You will have chances to grow your skills and knowledge while working with emerging technologies like AI, Machine Learning, and IoT. We encourage continuous learning and professional development.

Detailed Benefits and Perks

• Annual bonus programs
• Team-building events
• Regular performance reviews
• Engaging virtual events and happy hours
• Opportunities to connect with peers and advocate for change

Compensation and Benefits

Our competitive benefits package recognizes and rewards your hard work and contributions.

Why you should apply for this position today

This role provides a unique opportunity to make a significant impact in the EHS and Sustainability sectors. Joining our team means collaborating with passionate individuals and innovative partners to create lasting positive change.

Skills

• Bachelor’s degree required
• 2-3 years of experience in Customer Success, Account Management, or Relationship Management
• Proficiency in Microsoft Office Suite (Excel, PowerPoint)
• Strong organizational skills with the ability to manage multiple projects
• Customer-first attitude and empathetic communication skills
• Experience with SaaS products preferred
• Ability to travel as needed and work flexible hours

Responsibilities

• Drive customer satisfaction and growth across a portfolio of clients
• Build and nurture lasting relationships with clients
• Identify new business opportunities and ensure successful engagement with our platform
• Design and coordinate program activities to promote success
• Support the customer journey from initial projects to renewals and expansion
• Collaborate with clients in person and maintain flexibility for travel
• Attend strategic planning meetings to align with team and company goals

Qualifications

• Passionate about delivering excellent customer service
• Thrive in a fast-paced, collaborative environment

Education Requirements

• Bachelor’s degree in a relevant field

Education Requirements Credential Category

• Bachelor’s degree

Experience Requirements

• 2-3 years of experience in a related role

Why work in Cincinnati, OH

Cincinnati is a vibrant city known for its rich history, cultural diversity, and strong community spirit. The city offers a balanced lifestyle with a lower cost of living compared to other metropolitan areas, along with a thriving job market. With numerous parks, recreational spaces, and a bustling arts scene, Cincinnati is a great place to live, work, and grow.