Desktop Support needs 1+ years’ experience Desktop Support requires: • Remote, local to Mason, OH • Desktop support experience • 2 days in the office, Monday and either Wednesday or Thursday. • Work Hours are 9:30am to 6pm (Mon- Fri) • Onsite training • 1 hour from Mason, required • 10 Megs download and 1 Meg upload • Smart phone • Onsite equipment pickup • Basic Technical knowledge of Microsoft Windows – able to trouble shoot application installs, windows machine system configurations (standard CPU and laptop) • Basic Technical knowledge of PC Hardware (knowledge of CPU, monitor, basic hardware connectivity) • Basic Hardware and software application trouble shooting skills • Retail background • Empathetic
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