Description

The Director of Operations is a crucial position responsible for supporting all department managers and physicians while overseeing ancillary departments such as Allergy and Audiology. This role encompasses managing all office sites and requires strong analytic and problem-solving skills to assist with administrative duties as needed.

Company Culture and Environment

The culture promotes collaboration and efficiency, with a focus on employee compliance and patient satisfaction. This indicates a supportive and team-oriented environment where every member’s contributions are valued.

Career Growth and Development Opportunities

This role offers opportunities for self-education through webinars and conferences, allowing for professional growth and development in various operational aspects of the practice.

Detailed Benefits and Perks

While specific benefits are not detailed, the involvement in training and development suggests a commitment to employee growth and satisfaction.

Compensation and Benefits

• Competitive salary based on experience
• Opportunities for professional development through training and conferences
• Support for staff to have adequate tools and equipment for efficient work

Why you should apply for this position today

This is an excellent opportunity to play a vital role in the operational success of a healthcare practice while ensuring patient satisfaction. You will have the chance to work closely with various departments, improving overall efficiency and making a significant impact in the community.

Skills

• Strong analytic and problem-solving skills
• Excellent time management abilities
• Knowledge of practice management and word processing software
• Familiarity with EHRs (Electronic Health Records)
• Ability to recommend and implement new clinical and business protocols
• Strong delegation and cross-training capabilities

Responsibilities

• Review, analyze, and evaluate business procedures
• Implement policies and procedures for improved operations
• Collaborate with marketing for practice growth strategies
• Guide patient inquiries and ensure satisfaction
• Assist in onboarding new staff, including physicians
• Ensure employee compliance with office protocols across all locations
• Monitor schedules for efficiency and accuracy
• Support managers in overseeing departments
• Develop and administer tools for team building
• Create Standard Operating Procedures for workplace consistency
• Coordinate work with other departments
• Assist in personnel evaluations and development of KPIs
• Ensure all staff have necessary tools and equipment
• Address patient concerns and feedback
• Maintain safe and adequate work environments
• Participate in quality measure reporting initiatives
• Educate and monitor operational performance metrics
• Attend meetings and functions as required
• Perform other tasks assigned by Administrator and Physicians
• Oversee purchasing and departmental goals

Qualifications

• Bachelor’s degree preferred
• Minimum two years of recent experience in a physician’s office
• Knowledge of practice management and word processing software
• Familiarity with EHRs
• Ability to cross-train and delegate effectively
• Strong time management and problem-solving skills

Education Requirements

• Bachelor’s degree in a relevant field preferred

Education Requirements Credential Category

• Bachelor’s degree or equivalent experience in healthcare administration

Experience Requirements

• Minimum of two years of experience in a physician’s office setting
• Proven ability to manage operational tasks and support department needs

Why work in Tinton Falls, NJ

Tinton Falls offers a blend of suburban comfort and accessibility to urban amenities, providing a pleasant living environment. The area boasts a rich community spirit, recreational opportunities, and proximity to the beautiful Jersey Shore, making it an ideal place to work and live.