Description

As a member of the Testing Center of Excellence (TCoE), the Environment Support Engineer will collaborate with various teams to ensure the availability of test environments and implement solutions. This role focuses on providing central coordination for lower environment support across time zones, driving issues to resolution through collaborative root cause analysis and implementing systemic fixes to minimize recurring issues and reduce downtime. The Environment Support Engineer is also responsible for increasing cloud environment resource efficiency and reducing costs by identifying optimization opportunities and working closely with service and artifact owners.

Company Culture and Environment

At DTCC, we pride ourselves on fostering a culture of innovation, teamwork, and openness. We support flexible work arrangements which promote diverse opinions and enable our employees to effectively carry out their roles while encouraging collaboration across teams.

Career Growth and Development Opportunities

Joining DTCC provides the opportunity to contribute meaningfully to a recognized thought leader in the financial services and technology industries. Employees are driven to deliver innovative technologies, with encouragement to develop their skills and advance their careers within a supportive environment.

Detailed Benefits and Perks

• Flexible work arrangements
• Emphasis on teamwork and collaboration
• Opportunities for professional development
• Supportive environment for diverse opinions and innovative ideas

Compensation and Benefits

• Competitive salary based on experience
• Health, dental, and vision insurance
• Retirement savings plan
• Generous vacation and paid time off policy
• Opportunities for continuous learning

Why you should apply for this position today

This position offers a unique opportunity to make a significant impact on the financial market infrastructure while being part of a dynamic team. You will have the chance to work on innovative projects that shape the future of the industry and contribute to the stability and efficiency of market operations.

Skills

• Expertise in supporting core technologies like Java, web and application servers, message queuing, ETL tools (e.g., Snowflake, DataStage)
• Knowledge of cloud databases (AWS)
• Java development skills and scripting knowledge
• Familiarity with alerting and event monitoring models (e.g., SNOW, Dynatrace, Splunk)
• Proficiency in core AWS cloud services (e.g., Lambda, ECS)
• Experience with scheduling technologies (e.g., Autosys)
• Strong problem-solving and communication skills
• Ability to articulate complex technical concepts clearly

Responsibilities

• Monitor and configure environment artifacts for alerts
• Address environment alerts and collaborate with support teams to resolve issues
• Conduct reviews and knowledge transfer sessions on applications and environments
• Manage L1/L2 incidents using organizational tools and processes
• Identify opportunities for cloud resource optimization
• Lead the delivery of automation solutions across the enterprise
• Maintain environment availability critical for testing success
• Develop reusable materials (documents, diagrams)

Qualifications

• Minimum of 8+ years of related experience
• Bachelor’s degree in Computer Science or related technical field required; Master’s preferred
• Proven technical leadership in L1/L2 support functions
• Strong understanding of Java application architecture and troubleshooting
• Experience with DevOps and CI/CD technologies
• Exceptional collaboration and communication skills

Education Requirements

• Bachelor’s degree in Computer Science or related technical field
• Master’s degree preferred but not required

Education Requirements Credential Category

• Bachelor’s degree required; Master’s degree preferred

Experience Requirements

• At least 8 years of relevant experience in environment support
• Experience working with cross-functional teams
• Proven experience in automation and resource optimization

Why work in Tampa, FL

Tampa offers a vibrant atmosphere that blends rich cultural experiences with beautiful outdoor spaces. As a growing tech hub, the city provides numerous professional opportunities in a diverse and innovative environment. Enjoy a warm climate, stunning waterfront, and a variety of recreational activities that make living and working in Tampa an enriching experience.