Description

The Field Operations Coordinator (Workforce Ops) is a critical role at our company, responsible for providing essential operational support and maintaining direct communication with multiple departments including Human Resources, Payroll, Field Management, Operations, and Field Associates. This position aids in the execution of customer and client assignments while collaborating with department supervisors to enhance process efficiencies, training, and resolving operational matters escalated by Field Associates, Advantage Management, or Customer/Client Services.

Company Culture and Environment

Our company fosters a culture of growth and collaboration. We value teamwork and support professional development, enabling our employees to thrive in a dynamic environment as part of North America’s leading business solutions provider.

Career Growth and Development Opportunities

We offer training and career development opportunities to help you build your career while working alongside amazing people in a growing industry.

Detailed Benefits and Perks

• Full-Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Generous Paid Time-Off

Compensation and Benefits

• Competitive salary based on experience
• Comprehensive health benefits
• Retirement savings plan with matching contributions
• Paid time off for work-life balance

Why you should apply for this position today

This is an exciting opportunity to join a leading company where you can make a meaningful impact within a supportive team. By applying, you will be positioning yourself for career growth in a thriving industry.

Skills

• 1-2 years of experience in Human Resource case investigations
• Experience with performance management
• Ability to communicate effectively with various levels of management
• Proficiency in multi-tasking in a fast-paced environment
• Proficient in Microsoft Office Suites

Responsibilities

• Manage performance from initial review to final resolution
• Conduct related research and maintain communication with stakeholders such as DM’s, schedulers, and field directors
• Make determinations on employee suspensions and/or removals from schedule
• Collaborate with schedulers on non-communication processes
• Regularly communicate with Human Resources as necessary
• Review event photos for compliance and perform photo tagging
• Undertake other related tasks as needed

Qualifications

• Associate’s Degree preferred or equivalent experience
• Strong background in performance management and communication
• Experience in a human resource environment

Education Requirements

• Associate’s Degree in a relevant field or equivalent experience

Education Requirements Credential Category

• Associate’s Degree or equivalent experience

Experience Requirements

• Minimum of 1-2 years of experience in related fields, particularly in Human Resources and performance management.

Why work in Rogers, AR

Rogers, AR offers a welcoming community with a blend of urban convenience and natural beauty. Enjoy access to outdoor recreational activities, a vibrant local culture, and a low cost of living. The city is rapidly growing, providing numerous opportunities for professional and personal growth, making it an ideal location to build your career.