Description

Wittenbach specializes in strategic partnerships with financial institutions, delivering state-of-the-art money processing and security solutions. Since our founding in 1974, we have grown to become one of the largest independent sales and service organizations for financial equipment in the Mid-Atlantic and Southeast regions. We are committed to listening to our clients and delivering the right solutions to ensure their success. We are currently offering a $2500 sign-on bonus and potential relocation packages.

Company Culture and Environment

At Wittenbach, we pride ourselves on maintaining a stable work environment that fosters collaboration and mutual support. Our team values customer service and strives to maintain a professional image while ensuring high-quality service delivery.

Career Growth and Development Opportunities

Wittenbach offers paid training opportunities and an Education Assistance Program to support your career advancement. We encourage continuous learning and provide avenues for professional development in the security service industry.

Detailed Benefits and Perks

• Competitive salary based on experience
• Healthcare, Dental, Vision, Identity Theft Protection, Voluntary Life Insurance
• Generous PTO starting up to 120 hours in the first year
• Employee Assistance Program and Employee Assistance Fund
• Paid holidays including your birthday off
• 401(k) retirement plan with employer match
• Flexible Spending and Health Savings Accounts
• Employer Paid Life Insurance, Short Term Disability & Long-Term Disability
• Earn up to $5,000 for Employee Referrals

Compensation and Benefits

We offer a competitive salary, great and stable work environment, and an amazing benefits package, including the aforementioned perks and bonuses.

Why you should apply for this position today

This is an excellent opportunity for experienced Security Service Technicians looking to contribute to a respected company in the financial services industry. Join a dedicated team and have the potential to grow both personally and professionally while making a difference for our clients.

Skills

• Thorough knowledge of basic electronics
• Strong mechanical aptitude
• Proficient in Concur, Paylocity, Microsoft Windows/Office, TechMate, Inventory Control, and PC skills
• Requires technical support in the field

Responsibilities

• Identify cost savings mechanisms within the organization and make recommendations.
• Respond to dispatched service calls within 8 working hours or less as dictated by customer contract.
• Schedule calls appropriately to manage response time.
• Reinforce operator training issues with customers as appropriate.
• Conduct site surveys at the end of each service call for feedback.
• Repair equipment problems to completion, making necessary adjustments or replacing parts.
• Perform scheduled preventive maintenance routines as per factory specifications.
• Submit all administrative requirements accurately and timely, including work order tickets, expense reports, and warranty claim forms.
• Maintain effective control and care of company property such as vehicles and tools.
• Maintain positive relations at all organizational levels and provide coverage for other Field Service Representatives during vacations.

Qualifications

• Associates Degree in Electronics or equivalent military or trade school
• Minimum 1+ year of industry experience

Education Requirements

• Associates Degree in Electronics or equivalent military or trade school

Education Requirements Credential Category

• Associate Degree

Experience Requirements

• Minimum of 1 year of relevant industry experience in a similar role.

Why work in Miami, FL

Miami offers a vibrant culture, beautiful weather, and a diverse community, making it an attractive place to live and work. With its booming economy, excellent dining options, and a plethora of recreational activities, Miami provides a unique lifestyle that supports both personal and professional growth.