Description

The Field Service Technician will travel extensively across the U.S. to install, maintain, and repair cutting-edge laser machinery and CNC systems. You will embody the face of Prima Power by providing expert service and training to our valued customers, ensuring their machinery operates at peak performance.

Company Culture and Environment

At Prima Power, we emphasize excellence in service and engineering while fostering a culture of customer satisfaction. Our commitment to innovation and dynamic solutions resonates throughout the organization, making it a great place to grow and contribute.

Career Growth and Development Opportunities

As a Field Service Technician, you will have ample opportunities to enhance your technical skills and gain hands-on experience with high-tech equipment, which can lead to career advancement within the company as you develop a deeper understanding of our technology and services.

Detailed Benefits and Perks

• Medical, Dental, Vision, and Life Insurance
• 401(k) with Company Match
• $70 Per Diem Per day for travel
• Company paid Mileage and Expenses
• Competitive salary range starting from \(28 to \)33 depending on experience
• Paid vacation and holidays

Compensation and Benefits

The position offers a competitive salary and comprehensive benefits package, contributing to the overall compensation for your role within the company.

Why you should apply for this position today

This role provides the unique opportunity to be at the forefront of technology in the manufacturing industry. If you’re passionate about engineering and enjoy traveling while providing essential service to customers, this is the perfect chance for you to make a significant impact.

Skills

• Associate degree in Lasers, Electronics, Robotics, or Manufacturing (required); Bachelor’s in Engineering or Science (preferred)
• Minimum 3 years of experience with CNC-controlled manufacturing equipment (laser experience preferred)
• Proficiency in electrical measurement tools (e.g., voltmeter, oscilloscope)
• Strong knowledge of pneumatics, hydraulics, and electrical systems
• Ability to read schematics and diagnose software issues
• Familiarity with Windows-based systems and Microsoft Office
• Experience with AC/DC circuits, servo controls, sensors, and PLCs
• Strong troubleshooting and mechanical repair skills
• High-level understanding of safety protocols related to electrical and laser systems

Responsibilities

• Perform system-level troubleshooting and on-site repairs
• Dismantle and rebuild machines mechanically and electrically
• Set up high-power Ytterbium Fiber Lasers and verify beam alignment
• Perform software updates on HMI, PLC, and CNC systems
• Interpret schematics and block diagrams for diagnostics
• Monitor and optimize laser system performance
• Train customers on equipment use and maintenance
• Document service issues and resolutions in detail

Qualifications

• Valid driver’s license and REAL ID (required by May 2025)
• Willingness to travel 100% of the time
• Strong communication skills for customer interaction and training
• Ability to interpret technical documents and solve practical problems

Education Requirements

• Associate degree in Lasers, Electronics, Robotics, or Manufacturing (required)
• Bachelor’s degree in Engineering or Science (preferred)

Education Requirements Credential Category

• Technical degree or equivalent experience in relevant fields

Experience Requirements

• Minimum 3 years of experience with CNC-controlled manufacturing equipment (laser experience preferred)
• Proven expertise in relevant technical skills and troubleshooting

Why work in Chicago, IL

Chicago is a vibrant city known for its rich cultural offerings, from architecture to arts, and a thriving job market in various sectors including manufacturing and technology. Living in Chicago means access to diverse entertainment options, renowned dining experiences, and a dynamic professional network that supports both personal and career growth.