Description

As a Field Service Technician at Prima Power, you will play a crucial role in our technical support team. You will provide on-site, phone, and email support to customers across the U.S., installing, maintaining, and repairing high-tech machinery and software systems to ensure world-class service and support.

Company Culture and Environment

At Prima Power, we value engineering excellence, service, and customer satisfaction. Our commitment to innovation fosters a collaborative environment where employees can thrive and contribute to the success of our clients and the company.

Career Growth and Development Opportunities

As a member of our technical support team, you will have the chance to enhance your skills and grow within the organization, with opportunities to learn more about advanced machinery and software systems in the sheet metal working industry.

Detailed Benefits and Perks

• Medical, Dental, Vision, and Life Insurance
• 401(k) with Company Match
• $70 Per Diem per day for Travel
• Company paid Mileage and Expenses
• Paid Vacation and Holidays

Compensation and Benefits

The competitive salary range starting from \(28 to \)34 depending on experience, along with various benefits that support your well-being and professional development.

Why you should apply for this position today

This role offers you the opportunity to work with cutting-edge technology in a dynamic environment while making a meaningful impact on our customers’ operations. By joining Prima Power, you will be part of a team that values excellence and contributes to the success of clients across the nation.

Skills

• Skilled in electrical measurement and inspection tools (e.g., voltmeter, oscilloscope)
• Working knowledge of pneumatics, hydraulics, and electrical systems
• Ability to read schematics and diagnose software issues
• Familiarity with Windows-based systems and Microsoft Office
• Proficient with AC/DC circuits, sensors, relays, timers, and fusing
• Experience with mechanical systems (ball screws, bearings, gearing, way systems)
• 3+ years of experience with PLCs and mechanical troubleshooting
• Valid driver’s license
• Willingness to travel 95% of the time

Responsibilities

• Diagnose complex technical issues and perform on-site repairs
• Dismantle and rebuild machines both mechanically and electrically
• Perform software updates on HMI and PLC systems
• Interpret schematics and block diagrams to troubleshoot issues
• Document product problems and resolutions in detail

Qualifications

• 2–5 years of experience in the machine tool industry (preferred)
• CNC programming skills (preferred)
• High school diploma or equivalent

Education Requirements

High school diploma or equivalent

Education Requirements Credential Category

High School Diploma

Experience Requirements

3+ years of experience with PLCs and mechanical troubleshooting, along with a valid driver’s license and willingness to travel extensively.

Why work in Dallas, TX

Dallas offers a vibrant mix of culture, business opportunities, and a high quality of life. Known for its diverse economy and rich cultural scene, residents enjoy a variety of attractions, dining options, and recreational activities. The city is also home to a growing tech and manufacturing industry, making it an ideal place for career advancement.