Description

Wittenbach specializes in strategic partnerships with financial institutions, delivering state-of-the-art money processing and security solutions. Our growth is driven by a commitment to listen to our clients and quickly provide the right solutions for their success. Founded in 1974, with headquarters in Sparks, Maryland, and a regional center in Charlotte, NC, Wittenbach is one of the largest independent sales and service organizations for financial equipment in the Mid-Atlantic and Southeast regions. We represent market-leading manufacturers, providing industry-leading solutions that offer performance, reliability, ease of use, and the lowest cost of ownership for our customers.

Company Culture and Environment

At Wittenbach, we foster a collaborative and supportive work environment where our employees are encouraged to grow and develop their skills. Our long-standing commitment to community and client success shapes our company culture, promoting teamwork and mutual respect among staff.

Career Growth and Development Opportunities

We believe in investing in our employees through paid training opportunities and an Education Assistance Program. Employees can enhance their skills and advance their careers within our organization.

Detailed Benefits and Perks

• Healthcare, Dental, Vision, Identity Theft Protection, and Voluntary Life Insurance
• Generous PTO starting up to 120 hours in the first year of employment
• Employee Assistance Program and Employee Assistance Fund
• Paid holidays, including your birthday off
• 401(k) retirement plan with employer match
• Flexible Spending and Health Savings Accounts
• Employer Paid Life Insurance, Short Term Disability & Long-Term Disability
• Earn up to $5,000 for Employee Referrals

Compensation and Benefits

We offer a competitive salary in a stable work environment along with an amazing benefits package to support our employees.

Why you should apply for this position today

This is an excellent opportunity for an experienced Security Service Technician to work with cutting-edge technology in a supportive environment. As part of our team, you will contribute to the success of our clients while enjoying a rewarding career.

Skills

• Thorough knowledge of basic electronics
• Strong mechanical aptitude
• Technical support experience in the field
• Proficient in Concur, Paylocity, Microsoft Windows/Office, TechMate, Inventory Control, and PC skills

Responsibilities

• Identify cost-saving mechanisms and make recommendations
• Respond to dispatched service calls within 8 working hours
• Properly schedule calls to manage response time
• Conduct operator training and gather customer feedback
• Repair equipment, maintain logs, and perform preventive maintenance
• Submit all administrative requirements accurately and timely
• Maintain effective control of company property
• Provide coverage for other Field Service Representatives if needed
• Complete other duties as assigned to support the company’s mission

Qualifications

• Education: Associate’s Degree in Electronics or equivalent military or trade school
• Experience: Minimum 1+ year in the industry

Education Requirements

• Associate’s Degree in Electronics or a related field

Education Requirements Credential Category

• Technical Degree or Equivalent

Experience Requirements

• Minimum of 1 year of industry experience

Why work in Campbell, OH

Campbell, OH, offers a welcoming community with a rich history and a variety of local attractions. The city provides a comfortable living environment with access to parks, recreational opportunities, and a supportive community atmosphere. It’s an ideal place for both personal and professional growth.