Description

Wittenbach specializes in strategic partnerships with financial institutions, delivering state-of-the-art money processing and security solutions. The driving force behind our growth is a commitment to listen to our clients and quickly deliver the right solutions to make them successful. Founded in 1974 with headquarters in Sparks, Maryland, and a regional center in Charlotte, NC, Wittenbach has grown and contributed to our community for over 45 years and is one of the largest independent sales and service organizations for financial equipment in the Mid-Atlantic and Southeast regions. We are offering a $2500 sign-on bonus! Potential relocation packages are also available.

Company Culture and Environment

At Wittenbach, we foster a stable work environment that values teamwork and collaboration. We prioritize listening to our clients and adapting swiftly to their needs, which contributes to a supportive culture centered around client success.

Career Growth and Development Opportunities

We provide paid training opportunities and an Education Assistance Program to support your professional development and career advancement.

Detailed Benefits and Perks

• Healthcare, Dental, Vision, Identity Theft Protection, Voluntary Life Insurance
• Generous PTO starting up to 120 hours for the first year of employment
• Employee Assistance Program and Employee Assistance Fund
• Paid holidays including your birthday off
• 401(k) retirement plan with employer match
• Flexible Spending and Health Savings Accounts
• Employer Paid Life insurance, Short Term Disability & Long-Term Disability
• Earn up to $5,000 for Employee Referrals

Compensation and Benefits

Wittenbach offers a competitive salary along with a comprehensive benefits package, ensuring a rewarding work experience.

Why you should apply for this position today

Join us at Wittenbach to become part of a dedicated team that values innovation and professional growth. This is an excellent opportunity for skilled technicians looking to make a meaningful impact in the financial services industry.

Skills

• Thorough knowledge of basic electronics
• Strong mechanical aptitude
• Requires technical support in the field
• Proficient in: Concur, Paylocity, Microsoft Windows/Office, TechMate, Inventory Control, and PC skills

Responsibilities

• Identify cost savings mechanisms in the course of doing business and throughout the organization
• Respond to dispatched service calls, reporting to the customer site within 8 working hours or less as dictated by customer contract
• Properly schedule calls to manage response time
• Reinforce operator training issues with customers as appropriate
• Distribute customer comment cards or conduct site surveys to receive feedback
• Repair equipment problems to completion by making required adjustments or replacing defective parts
• Perform scheduled preventive maintenance routines, adhering to factory specifications on all customer equipment
• Maintain effective control and care of all company property (vehicles, tools, stocked parts inventory, etc.)
• Maintain positive relations at all levels throughout the organization
• Provide coverage for other Field Service Representatives during vacations

Qualifications

• Associates Degree in Electronics or equivalent military or trade school
• Minimum 1+ year industry experience

Education Requirements

• Associates Degree in Electronics or equivalent

Education Requirements Credential Category

• Associate’s Degree

Experience Requirements

• Minimum 1+ year industry experience

Why work in Homestead, FL

Homestead offers a rich blend of cultural diversity, outdoor activities, and community events, making it an attractive place to live and work. Located conveniently near Miami, Homestead provides access to vibrant city life while maintaining a close-knit, small-town feel. With warm weather year-round and a variety of parks and recreational opportunities, it’s an ideal location for those looking for a balanced lifestyle.