Description

This is a contract remote role for Freight Broker Agents who will be responsible for coordinating and arranging the transportation of goods for our customers. The Freight Broker Agents will work closely with carriers and shippers to negotiate rates, track shipments, and ensure on-time delivery. They will also handle documentation, manage customer inquiries, and provide exceptional customer service.

Company Culture and Environment

The work culture is focused on collaboration and communication, as Freight Broker Agents are expected to work closely with various stakeholders. There is an emphasis on providing exceptional customer service, which suggests a customer-centric approach within the company.

Career Growth and Development Opportunities

As a role that involves interaction with multiple parties and negotiation skills, Freight Broker Agents may have opportunities to develop their professional skills and advance their careers in logistics and supply chain management.

Detailed Benefits and Perks

While specific benefits are not listed, the remote nature of the role implies flexibility, and working in a contract capacity may offer autonomy in managing one’s schedule.

Compensation and Benefits

• Competitive pay based on performance and experience
• Flexible working hours

Why you should apply for this position today

This role provides an exciting opportunity to work in a dynamic remote environment while facilitating the transportation of goods, which is crucial to many businesses. You will have the chance to enhance your negotiation and customer service skills while contributing to customer satisfaction.

Skills

• Strong negotiation skills
• Excellent communication and interpersonal skills
• Ability to manage multiple tasks and prioritize effectively
• Proficient in logistics and supply chain management principles
• Problem-solving skills and attention to detail

Responsibilities

• Coordinate and arrange transportation of goods for customers
• Work closely with carriers and shippers to negotiate rates
• Track shipments and ensure on-time delivery
• Handle documentation and customer inquiries
• Provide exceptional customer service

Qualifications

• Proven experience as a Freight Broker Agent or in a similar role
• Strong understanding of transportation logistics
• Excellent organizational skills

Education Requirements

• High school diploma or equivalent
• Relevant certifications in logistics or freight brokerage preferred

Education Requirements Credential Category

• High School Diploma
• Certification in Logistics/Freight Brokerage (preferred)

Experience Requirements

• Minimum of 2 years of experience in freight brokerage or logistics
• Experience in customer service is a plus

Why work in Queens County, NY

Queens County offers a diverse community with rich cultural experiences and various opportunities for networking within the logistics and transportation industries. The area provides easy access to New York City, enhancing both personal and professional life, along with numerous dining, entertainment, and recreational options.