Description

We are looking for a customer service representative who is fluent in both French and English. The ideal candidate should have a positive attitude and excellent communication skills. You will be responsible for answering customer queries and managing claims and requests while maintaining contact through various communication channels.

Company Culture and Environment

Join a company that truly values its employees and emphasizes quality service. You will work in an international environment that promotes collaboration and inclusivity.

Career Growth and Development Opportunities

This position offers opportunities to enhance your professional skills and advance your career within a supportive company culture.

Detailed Benefits and Perks

• Opportunity to work in a company that prioritizes employee well-being and quality of service
• Relocation package provided for those moving to Portugal

Compensation and Benefits

• Competitive salary based on experience
• Health and wellness benefits
• Opportunities for further training and development

Why you should apply for this position today

By applying for this position, you will be part of a dynamic team in a thriving international environment. This role provides a chance to work closely with customers and make a real impact on their experience.

Skills

• Fluent in French (at least C1 level, ideally native)
• Fluent in English
• Excellent communication skills
• Positive attitude
• Ability to work effectively in a fast-paced environment

Responsibilities

• Answer customer queries and requests
• Maintain contact with customers through calls, emails, and other communication channels
• Manage claims and requests efficiently

Qualifications

• Valid documents to work in Portugal
• Relevant customer service experience preferred

Education Requirements

• High school diploma or equivalent

Education Requirements Credential Category

• Secondary Education

Experience Requirements

• Previous experience in customer service is an advantage

Why work in Lisbon, Portugal

Lisbon offers a vibrant culture, stunning architecture, and a welcoming atmosphere. The city is known for its rich history, beautiful scenery, and a growing tech ecosystem. Enjoy a Mediterranean climate, diverse culinary experiences, and a lively atmosphere that promotes a balanced lifestyle.