Description

As a Property Operations Associate, you will play a vital role in creating memorable experiences for our guests during their stay. You will be the friendly face that guests interact with, providing assistance, recommendations, and addressing any concerns that may arise. Your expertise in property operations will make you an essential part of our team, ensuring that everything runs smoothly and efficiently.

Your responsibilities will include conducting regular inspections of the property to ensure that all public spaces and individual units are clean, safe, and well-maintained, adhering to our brand standards. You will set the tone for the property, ensuring everything is ready for check-in. While every day will bring new challenges, you will collaborate with various teams to drive results and enhance the guest experience.

Company Culture and Environment

We are a leading tech-enabled hospitality brand that focuses on delivering high-quality, digitally-forward experiences to our guests. Our innovative technology and operations ensure seamless check-ins, caring service, and attractive amenities. We value diverse perspectives and experiences, and we believe that skills can be developed over time.

Career Growth and Development Opportunities

We encourage you to apply even if you don’t meet all qualifications. Our team values collaboration and idea-sharing, which may lead to opportunities for growth within the organization.

Detailed Benefits and Perks

• Travel Credit: Enjoy free stays at our locations and discounts for friends and family.
• Cell Phone Reimbursement: We reimburse a portion of your monthly cell phone bill.
• 401(k) Plan: We match 100% of the first 1% of your deferred salary.
• Paid Time Off: Accrue generous paid time off that increases with tenure.
• Health Coverage: Comprehensive health insurance options, including a company-sponsored plan with fertility coverage.
• Additional Perks: Qualifying full-time roles may receive a Wi-Fi stipend, home office stipend, and more!

Compensation and Benefits

The starting base pay for this role ranges from \(16 to \)18 per hour, depending on various factors such as market demands, experience, and unique skills. This role may also be eligible for bonuses, perks, benefits, and travel credits.

Why you should apply for this position today

This position offers a unique opportunity to enhance guest experiences while contributing to a dynamic and innovative hospitality environment. You will be a key player in ensuring our guests feel welcomed and valued.

Skills

• Owner’s Mindset: Take accountability for all aspects of property performance.
• Tech Savvy: Proficient in using modern technology tools.
• Handy Skills: Comfortable using a toolkit for minor repairs.
• Quality Control Leader: Implement processes to ensure high-quality standards.
• Reliability: Punctual and willing to work nights and weekends.
• Collaborative Spirit: Work effectively with leadership and peers.
• Problem Solver: Approach challenges with confidence and empathy.
• Change Agent: Support the implementation of new processes and tools.
• Process-Oriented: Execute established processes with precision.

Responsibilities

• Conduct regular inspections of the property.
• Welcome guests and provide local area recommendations.
• Facilitate relocations and plan for upcoming operations.
• Enhance VIP experiences and host guest engagement events.
• Maintain appropriate supply inventory levels.
• Participate in preventative maintenance programs.
• Drive productivity within operations.

Qualifications

• Regular access to a reliable vehicle for work-related tasks.
• Valid driver’s license and a clean driving record with proof of insurance.

Education Requirements

• High school diploma or equivalent.

Education Requirements Credential Category

• Not specified.

Experience Requirements

• Prior experience in hospitality or property management preferred.

Why work in New Orleans, LA

New Orleans is known for its rich culture, vibrant music scene, and diverse culinary offerings, making it an exciting place to live and work. The city’s unique blend of history and modernity fosters a creative and dynamic environment, providing opportunities to thrive personally and professionally.