Description

Are you passionate about hospitality and creating unforgettable experiences? We are seeking a dynamic and experienced Hotel General Manager to lead our team and elevate guest experiences in a beautiful, serene mountain setting. As the Hotel General Manager, you are the driving force behind the success of our property. You lead with confidence, adaptability, and a hands-on approach. You are not just a leader but a mentor, empowering your team to provide top-tier hospitality while fostering a collaborative and welcoming work environment.

Company Culture and Environment

Our boutique lodge offers a unique mid-century motor lodge experience in a tranquil retreat surrounded by nature. We value collaboration, respect, and continuous growth, creating an environment where every team member is empowered to excel in hospitality.

Career Growth and Development Opportunities

We encourage team development by fostering a culture of collaboration and respect, allowing every team member the opportunity to grow within a supportive work environment.

Detailed Benefits and Perks

• Competitive Salary + Performance-Based Bonuses (paid quarterly)
• Paid Time Off (PTO) after 90 days
• Comprehensive Benefits Package: Medical, Dental, Vision, Life Insurance, and more
• 401K with Company Match to help plan for your future
• Home Loan Assistance Program – Zero-interest housing loans for employees
• Education Support – Zero-interest hospitality school loans
• Employee Discounts across our growing portfolio of boutique hotels and restaurants
• Maternity/Paternity Leave – 4 weeks paid time off
• Exclusive Employee Savings – Discounts on travel, dining, retail, and entertainment

Compensation and Benefits

• Competitive salary
• Performance-based bonuses paid quarterly
• Paid time off after 90 days
• Comprehensive benefits including medical, dental, vision, and life insurance
• 401K with company match
• Home loan assistance program
• Education support for hospitality schooling
• Employee discounts and exclusive savings

Why you should apply for this position today

If you are a leader with a passion for hospitality, guest satisfaction, and team development, we want to hear from you! Apply today and become part of a dedicated team committed to excellence and unforgettable guest experiences.

Skills

• Servant leadership in a fast-paced hospitality environment
• Hands-on, guest-focused mindset
• Strong motivational and inspirational leadership skills
• Passion for curating elevated guest experiences
• Experience managing revenue, events, and amenities
• Ability to work a flexible schedule, including nights, weekends, and holidays

Responsibilities

• Oversee daily operations of the hotel, restaurant, and guest services
• Lead and develop a passionate team, ensuring a culture of collaboration and growth
• Engage with guests, creating memorable experiences
• Maintain financial stability by maximizing revenue and optimizing costs
• Foster strong relationships with the local community and industry partners
• Ensure the highest standards of cleanliness, safety, and service excellence
• Support all departments as needed

Qualifications

• Minimum 6+ years of hotel/restaurant leadership experience
• Strong ability to motivate and inspire a team
• Passion for delivering top-notch service
• Proven experience managing revenue and optimizing business performance

Education Requirements

• Relevant education in hospitality or business management preferred

Education Requirements Credential Category

• Bachelor’s degree in Hospitality Management or a related field is preferred

Experience Requirements

• Minimum 6+ years of hotel/restaurant leadership experience

Why work in Highlands, NC

Highlands offers a breathtaking mountain setting with lush hardwoods and golden conifers. The area is known for its natural beauty, outdoor adventures, and tranquil atmosphere, making it an ideal location for those who appreciate nature and a serene lifestyle.