Are you passionate about travel and delivering exceptional customer service? Join us as a Remote Hotel Reservationist and help clients experience unforgettable journeys. In this entry-level role, you will handle hotel bookings and assist with travel arrangements, all while working from the comfort of your home. Key Responsibilities: Hotel Bookings: Efficiently manage hotel reservations, ensuring accuracy and a seamless booking experience while providing top-notch customer service. Booking and Coordination: Help clients plan and book their travel arrangements, including flights, hotels, car rentals, and activities. Customer Service: Offer outstanding service through phone, email, and chat, addressing inquiries, resolving issues, and ensuring client satisfaction. Data Entry and Record Management: Keep precise records of bookings, payments, and customer interactions using our CRM system. Travel Advisory: Provide expert advice on destinations, travel arrangements, and travel insurance to enhance clients' travel plans. Problem Solving: Address and resolve travel-related issues, such as flight cancellations or itinerary changes, promptly and professionally. What We're Looking For: Experience: Previous experience in a customer service role or the travel industry is preferred. Skills: Strong verbal and written communication skills, excellent customer service abilities, and familiarity with travel booking platforms and CRM systems. Organization: Ability to handle multiple tasks and prioritize effectively in a remote setting. Problem-Solving: Quick to address and resolve customer concerns with professionalism. Flexibility: Willingness to work flexible hours, including evenings and weekends, to meet client needs and various time zones. Education: High school diploma or equivalent; additional certification in travel and tourism is a plus. Benefits: Remote Work: Enjoy the flexibility of working from home with a supportive and dynamic team. Competitive Salary: Earn a salary based on experience, with opportunities for performance-based incentives. Professional Development: Access ongoing training and development opportunities in the travel industry. Travel Perks: Benefit from discounts on personal travel bookings and familiarization trips to enhance your product knowledge.

Employment Type: Full-Time

Salary: $17.00 - 23.00 Per Hour

Education Level: No formal educational credential