Description

Join our innovative team as an Inside Sales & VP Sales Assistant, where your contributions will play a key role in driving our sales initiatives and supporting our esteemed Vice President of Sales. We are seeking a highly motivated and versatile professional who thrives in a dynamic environment and is passionate about making a meaningful impact in the lighting industry.

Company Culture and Environment

We foster a vibrant and supportive work environment that encourages collaboration and innovation. Team members are empowered to take initiative and contribute to the company’s success.

Career Growth and Development Opportunities

We offer ample opportunities for professional growth and career development, allowing you to enhance your skills and advance within the company.

Detailed Benefits and Perks

• Competitive salary package
• Vibrant and supportive work environment

Compensation and Benefits

• Competitive salary package
• Ample opportunities for professional growth and career development

Why you should apply for this position today

This role provides a unique chance to be part of a dynamic team that drives sales initiatives in the lighting industry. Your contributions will have a direct impact on the success of the sales department and customer satisfaction.

Skills

• Previous experience in sales support or administrative roles, preferably within the lighting industry
• Exceptional organizational skills and the ability to manage multiple tasks efficiently
• Outstanding communication skills, both written and verbal
• Proficiency in CRM and various office software
• A customer-first mindset combined with strong problem-solving abilities

Responsibilities

• Lead Generation: Actively engage in cold calling and utilize various outreach strategies to connect with new clients
• Sales Material Creation: Develop compelling sales presentations, brochures, product data sheets, and other marketing materials
• Customer Database Management: Keep meticulous records of customer interactions, sales trends, and prospective leads
• Schedule Optimization: Effectively manage the VP’s calendar, ensuring meetings and appointments are organized efficiently
• Meeting Management: Oversee meeting logistics, set agendas, and coordinate details to ensure seamless operations
• Communication Oversight: Manage the VP’s correspondence, handling emails and other communication channels with professionalism
• Travel Planning: Arrange and coordinate travel itineraries for the VP as needed
• Query Resolution: Serve as the first point of contact for customer inquiries, providing prompt and knowledgeable responses
• Order Processing Support: Assist customers with their orders, ensuring accuracy in processing and tracking
• Issue Management: Proactively address and resolve customer concerns, upholding the highest standards of service
• Rebate Application Assistance: Guide customers through the rebate application process for our products and services
• Invoice Generation: Create accurate and timely invoices for customer billing
• Packing Slip Preparation: Oversee the creation of detailed packing slips for shipments
• Payment Tracking: Monitor incoming payments and diligently follow up on outstanding invoices
• Customer Satisfaction: Engage with customers post-sale to ensure complete satisfaction and foster ongoing relationships
• Feedback Collection: Actively seek out and compile customer feedback to continually enhance our service quality
• Opportunity Identification: Explore opportunities for upselling, cross-selling, and securing referrals

Qualifications

• Previous experience in sales support or administrative roles, preferably within the lighting industry
• Exceptional organizational skills and the ability to manage multiple tasks efficiently
• Outstanding communication skills, both written and verbal
• Proficiency in CRM and various office software
• A customer-first mindset combined with strong problem-solving abilities

Education Requirements

• High school diploma or equivalent required
• Bachelor’s degree preferred but not required

Education Requirements Credential Category

• High school diploma, Associate’s degree, or Bachelor’s degree in relevant field preferred

Experience Requirements

• Previous experience in sales support or administrative roles, preferably within the lighting industry
• Experience in customer relationship management and sales support functions

Why work in Buffalo Grove, IL

Buffalo Grove offers a welcoming community with a blend of suburban charm and urban accessibility. The area boasts excellent schools, parks, and recreational facilities, making it an ideal place for both personal and professional growth.