Description

The Claims Clerk plays a vital role in managing correspondence related to insurance products, claims, and accounts. This position involves a range of customer service tasks and requires effective communication skills to explain policies, laws, and regulations clearly. Additionally, the Claims Clerk will assist internal stakeholders by providing relevant information and support as needed.

Compensation and Benefits

• Competitive salary based on experience
• Overtime pay when required
• Flexible working hours
• Opportunities for professional development

Why you should apply for this position today

This role offers the chance to develop your skills in a supportive environment while contributing to the insurance sector. If you are looking for a position that allows you to grow and enhance your customer service abilities, this is a great opportunity.

Skills

• 1 year of customer service and/or claims experience
• Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint)
• Experience with applicable systems (such as Facets)
• Strong communication skills, both written and verbal
• Detail-oriented with strong organizational skills

Responsibilities

• Explain policies, laws, and regulations clearly in correspondence
• Prepare and modify correspondence documents and templates as necessary
• Distribute and collect correspondence letters and emails
• Process outgoing correspondence efficiently
• Collaborate with internal stakeholders to gather relevant information
• Provide assistance to other positions and back up as needed
• Work overtime as required

Qualifications

• Minimum of 1 year of relevant experience in customer service or claims handling
• Strong background in insurance products and policies preferred
• Excellent attention to detail and organizational skills

Education Requirements

• High school diploma or equivalent required

Education Requirements Credential Category

• High School Diploma

Experience Requirements

• At least 1 year of customer service and/or claims experience required

Why work in Nashville, TN

Nashville is a vibrant city known for its rich music scene, cultural diversity, and southern hospitality. The city offers numerous opportunities for personal and professional growth, making it an attractive place to live and work. With a thriving job market and a strong sense of community, Nashville provides a unique blend of career advancement and quality of life.