Description

The iSeries Support/System Analyst will play a key role in a one-man IT department supporting a long-standing specialty retail store in Houston, Texas. This position requires expertise in iSeries (AS/400) operational and support skills, alongside strong communication and problem-solving abilities. You will provide operational support for multiple iSeries environments and assist business users with various IT needs.

Company Culture and Environment

The work environment is likely collaborative, focusing on supporting a dedicated team in a specialty retail setting. The one-man IT department emphasizes the importance of communication and a passion for helping users, indicating a customer-centric culture.

Career Growth and Development Opportunities

As the sole IT support, this position offers unique exposure to various systems and processes, allowing for hands-on experience that can lead to future career advancement opportunities within IT or specialized fields.

Detailed Benefits and Perks

While specific benefits are not explicitly detailed, the opportunity to work in a stable environment with a long-established business provides job security and potential for learning and professional development.

Compensation and Benefits

• Competitive salary based on experience
• Job stability in a reputable retail establishment
• Opportunity to work closely with business users and gain diverse IT experience

Why you should apply for this position today

This role offers a chance to make a significant impact in a well-established retail environment. If you are passionate about technology and enjoy solving problems for end users, this position provides a unique opportunity to contribute to a business that has been serving its community for over 60 years.

Skills

• Strong iSeries (AS/400) operational and support skills
• Excellent communication skills
• Solid problem-solving abilities
• Passion for helping business users
• Familiarity with CL programming (a plus)
• Experience with identity access management support

Responsibilities

• Provide operational support for multiple iSeries environments
• Monitor systems and ensure smooth operations
• Set up new users and manage ERP menu security
• Maintain report distribution lists and client access emulation installations
• Offer frontline support to end users
• Monitor EDI transactions and troubleshoot issues as necessary
• Assist in website maintenance and updates

Qualifications

• Experience in IT support roles, specifically with iSeries (AS/400)
• Demonstrated communication and interpersonal skills
• Proven problem-solving capabilities

Education Requirements

• Relevant certifications or equivalent experience in IT support or systems analysis

Education Requirements Credential Category

• IT Certifications or equivalent technical qualifications

Experience Requirements

• Prior experience in a similar role supporting iSeries environments
• Background in supporting both desktop and mobile devices, including laptops and iPads

Why work in Houston, TX

Houston is a vibrant city known for its diversity, cultural richness, and strong economy. With a lower cost of living compared to other major U.S. cities, Houston offers a high quality of life, a variety of dining and entertainment options, and a robust job market. The city is home to a variety of industries, making it a great place for career growth and networking opportunities.