Description

We are seeking a skilled and motivated IT Technician to provide technical support and ensure the seamless operation of our organization’s IT systems. The ideal candidate will be responsible for installing, configuring, and troubleshooting hardware and software, responding to user issues, and assisting in the maintenance of our network and security infrastructure.

Company Culture and Environment

Our organization fosters a collaborative environment where teamwork and innovation are highly valued. We prioritize effective communication and aim to create a supportive atmosphere for our IT staff to thrive.

Career Growth and Development Opportunities

This position provides opportunities for professional development and certifications, enabling you to advance in your IT career while gaining hands-on experience in a dynamic setting.

Detailed Benefits and Perks

• Competitive salary based on experience
• Health insurance and wellness programs
• Ongoing training and certification opportunities
• Flexible work hours to promote work-life balance

Compensation and Benefits

• Competitive salary commensurate with experience
• Health, dental, and vision insurance
• Opportunities for professional development and continuous learning
• Flexible working hours

Why you should apply for this position today

Join us in making a difference by providing essential IT support that ensures our organization’s success. This role allows you to develop your skills while working with cutting-edge technology in a supportive environment.

Skills

• Strong knowledge of computer systems, mobile devices, and other tech products
• Familiarity with Windows, macOS, and Linux operating systems
• Understanding of TCP/IP networking and system security
• Ability to troubleshoot and resolve technical issues quickly and effectively
• Excellent communication and customer service skills
• Strong organizational skills and attention to detail

Responsibilities

• Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners
• Monitor and maintain local area networks (LANs), wide area networks (WANs), and other systems
• Respond to service tickets and provide timely technical support to end users (on-site or remotely)
• Diagnose and resolve hardware, software, and network issues
• Set up new user accounts and workstations
• Maintain IT inventory and track hardware/software licenses
• Assist with upgrades and installations of new systems or software
• Ensure data security and backup processes are followed
• Document technical issues and solutions for future reference
• Collaborate with other IT staff and departments to improve systems performance and efficiency

Qualifications

• Proven experience as an IT Technician or similar role
• Strong knowledge of computer systems, mobile devices, and other tech products
• Ability to troubleshoot and resolve technical issues quickly and effectively
• Excellent communication and customer service skills
• Strong organizational skills and attention to detail

Education Requirements

• Associate’s degree in Information Technology, Computer Science, or a related field (bachelor’s preferred)

Education Requirements Credential Category

• Associate’s Degree or higher in relevant fields

Experience Requirements

• Proven experience as an IT Technician or in a similar role
• Familiarity with various operating systems and networking concepts

Why work in Marietta, GA

Marietta, GA offers a vibrant community with a rich history, diverse culture, and numerous recreational opportunities. The city’s proximity to Atlanta provides easy access to a bustling metropolitan area while maintaining a friendly, suburban atmosphere that promotes a balanced lifestyle.