Description

Join our team and kick-start your career with a dynamic company that values innovation, collaboration, and growth! We are an award-winning, full-service advertising agency and software development company, offering cloud-based marketing technology to thousands of clients across the nation. Our focus is on delivering exceptional results through website design, touchscreen kiosks, and software solutions. We are seeking a Junior Account Manager to provide exceptional customer service in an in-office position (no remote opportunities).

Company Culture and Environment

We work together in teams to ensure that we meet deadlines and exceed expectations. With a flat organizational structure, everyone has the chance to collaborate and gain new skills in a vibrant environment where you can grow professionally while contributing to impactful projects.

Career Growth and Development Opportunities

As a part of our growing team, you’ll support our clients and internal teams across various functions, including customer service, data management, and software testing, providing ample opportunities for professional development and skill enhancement.

Detailed Benefits and Perks

• Competitive time-off package
• Comprehensive medical insurance plan (employer-subsidized) after 60 days of full-time employment
• Dental, vision, and life insurance
• On-site fitness center
• Media center
• Indoor basketball court
• Full-service coffee bar

Compensation and Benefits

We offer competitive salaries and a comprehensive benefits package to ensure our employees are well cared for.

Why you should apply for this position today

Ready to launch your career with an innovative company? You’ll be working with cutting-edge technology and contributing to impactful projects that shape industries. If you’re looking for a dynamic workplace where growth and creativity are at the forefront, we’d love to hear from you.

Skills

• Highly organized with consistent follow-through
• Minimum typing speed of 65 WPM
• Strong written and verbal communication skills
• Solid data entry and keyboarding abilities
• Basic computer and internet knowledge preferred
• Exceptional attention to detail
• Ability to memorize and follow protocols and procedures
• Creative problem-solving skills
• Positive attitude when interacting with clients and coworkers
• Ability to build and maintain strong relationships with clients
• Comfortable working with a variety of client personalities
• Proficiency in documentation and follow-up
• Capable of managing client expectations
• Ability to collaborate across all levels of the organization
• Take ownership of assigned tasks

Responsibilities

• Perform quality control and auditing to ensure accuracy
• Call clients, verify information, and make updates as necessary
• Data entry and test third-party software integrations
• Conduct internet research as needed
• Respond to calls from existing clients and provide general customer service
• Review reports and assist clients in understanding and utilizing the data
• Provide demos and training sessions, including managing attendees and sending reminders

Qualifications

• A Bachelor’s degree in English or a related field
• This is an entry-level position, and all qualified candidates will be considered regardless of their field of study

Education Requirements

• Bachelor’s degree in English or a related field

Education Requirements Credential Category

• Bachelor’s Degree

Experience Requirements

• No prior experience required, but strong communication and organizational skills are essential.

Why work in Tulsa, OK

Tulsa offers a vibrant community with a low cost of living, rich cultural experiences, and diverse outdoor activities. Known for its friendly atmosphere, Tulsa is a great place to live and work, with a growing economy and many opportunities for career advancement.