Job Description

Description

This exciting role encompasses sales, customer service, and marketing skills. The primary responsibility of this position is to lease apartments through product demonstration and implementing marketing strategies. Other responsibilities include resident retention and customer satisfaction for current and prospective residents.

Company Culture and Environment

Leasing Consultants serve as community ambassadors, bridging the gap between the public, residents, and the management team. This role emphasizes value and quality by assessing the needs of every client and providing tailored solutions.

Career Growth and Development Opportunities

Joining our award-winning team opens doors for professional growth and the opportunity to develop a diverse skill set in a supportive environment.

Detailed Benefits and Perks

While specific benefits are not detailed, being part of an award-winning team suggests a positive work environment that fosters collaboration and recognition.

Compensation and Benefits

  • Competitive pay based on experience
  • Opportunities for team-building events and community engagement

Why you should apply for this position today

This role provides a unique opportunity to be part of a dynamic team focused on customer satisfaction and community connection. You will play a crucial role in creating a welcoming environment for residents and contributing to their overall living experience.

Skills

  • At least 1 year of leasing experience required
  • Excellent sales skills
  • Exceptional written and verbal communication skills
  • Ability to read, analyze, and interpret various forms of information
  • Capability to accept and learn from constructive criticism
  • Well-organized with a professional appearance
  • Reliable means of transportation
  • Punctual and dependable
  • Problem-solving skills and ability to work with minimal supervision
  • Office skills: customer service, typing, clerical, computer, telephone

Responsibilities

  • Greet visitors (residents, future residents, and team members)
  • Answer inquiries by phone and email
  • Schedule appointments
  • Provide tours and promote attractive community features
  • Collect application fees, deposits, and rent
  • Prepare and submit application materials for approval
  • Prepare leasing documents
  • Follow up with prospects after viewing homes or submitting applications
  • Record visitor traffic, leasing status, and community complaints
  • Prepare service requests and move-in/move-out notices
  • Plan and coordinate events, prepare refreshments
  • Distribute move-in packets and gifts for new residents

Qualifications

  • Minimum of a high school education is required
  • Ability to read and write English fluently
  • Ability to perform basic to intermediate mathematical functions

Education Requirements

  • High school diploma or equivalent

Education Requirements Credential Category

  • High School Diploma

Experience Requirements

  • At least 1 year of relevant leasing experience
  • Preferred knowledge of low income/tax credit/Section 8 programs, fair housing laws, and property management software (YARDI, MRI, ONESITE, etc.) is a plus.

Why work in San Marcos, CA

San Marcos offers a vibrant community with a blend of suburban comfort and access to urban amenities. The area is known for its beautiful parks, outdoor activities, and recreational opportunities. Living and working in San Marcos provides a balanced lifestyle with a strong sense of community and connection.

Employment Type: Full-Time

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Posted on Jun 10

Leasing Consultant - Sales and Customer Service Specialist

San Marcos, CA

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