Description

Imagine managing a remote lodge, ensuring exceptional guest experiences, and working amidst breathtaking Alaskan scenery. As our Operations Manager, you’ll oversee the daily operations of our backcountry lodge, leading a team and delivering unforgettable experiences to our guests.

Company Culture and Environment

Join a diverse, international team that values connection and growth. The work environment is independent yet collaborative, allowing you to engage with people from around the world while enjoying the beauty of nature.

Career Growth and Development Opportunities

This position offers valuable experience in hotel or restaurant management, supervisory skills development, and the opportunity to build lasting friendships in a unique setting.

Detailed Benefits and Perks

• Free access to local attractions
• Discounts on accommodations, dining, and retail
• Subsidized mental health and wellness resources
• Affordable housing options available
• Referral bonuses for bringing friends along

Compensation and Benefits

• $2,300 biweekly

Why you should apply for this position today

This role is for the exciting spring/summer 2025 season, offering a unique opportunity to create magical moments for guests while working in an iconic location with stunning scenery.

Skills

• Current CPR and First Aid Certification
• Training for Alcohol Professionals (TAPS)
• Knowledge of food, beverage, and hospitality operations
• Knowledge of safety standards in the hotel industry
• Strong leadership and training skills
• Excellent decision-making and problem-solving abilities
• Ability to work independently and as part of a team
• Excellent interpersonal and communication skills
• Strong time management and multitasking abilities
• Proficiency in computer software and databases
• Ability to work extended hours and live in a remote setting

Responsibilities

• Assist the General Manager in overseeing all lodge operations
• Schedule, train, coach, and manage guest service agents
• Ensure safe and efficient food and beverage operations
• Conduct daily staff meetings and safety briefings
• Provide exceptional guest service and handle concerns efficiently
• Coordinate with all departments to ensure guest satisfaction
• Ensure guest special needs are met and greet guests professionally
• Maintain safety and security for guests and employees
• Ensure compliance with regulations and maintain facility cleanliness
• Manage inventory and coordinate lodge startup and shutdown
• Train seasonal staff and develop daily schedules
• Submit accurate timesheets and manage cash deposits
• Participate in budget monitoring and ensure high-quality food and beverage service
• Participate in emergency response activities
• Assist with flight coordination and support the General Manager and Chef

Qualifications

• CPR and First Aid Certification
• Training for Alcohol Professionals (TAPS)
• Practical experience in hotel or restaurant management
• Supervisory skills

Education Requirements

• High School Diploma or equivalent

Education Requirements Credential Category

• Certification in CPR and First Aid; TAPS training required

Experience Requirements

• Practical experience in hotel or restaurant management is essential

Why work in Healy, AK

Healy offers a unique blend of natural beauty and adventure, making it an ideal location for those who appreciate outdoor experiences. With proximity to national parks and breathtaking landscapes, you can enjoy a lifestyle that embraces the great Alaskan wilderness while working in a vibrant and engaging environment.