Job Description

Description

The position involves assisting the General Manager of the lodge with the management and daily operation of all lodge facilities, including housekeeping, food and beverage operations, and gift shop management. You will be responsible for scheduling, training, coaching, and supervising guest service agents, ensuring high-quality dining experiences, and maintaining lodge standards.

Company Culture and Environment

The work environment is characterized by beauty, independence, and teamwork in a remote wilderness setting. Employees are encouraged to collaborate, participate in team events, and enjoy the stunning scenery and wildlife.

Career Growth and Development Opportunities

Opportunities include training and development in hospitality management, with a focus on effective staff management and customer service principles. You will be given the chance to develop supervisory skills and gain practical experience in lodge operations.

Detailed Benefits and Perks

  • Join an inclusive, global team and make life-long connections.
  • Free access to attractions and 50% off for friends.
  • Discounts on hotel stays, dining, and retail.
  • Access to subsidized mental health and wellness resources.
  • Housing accommodations available at competitive rates.
  • Referral bonus available.

Compensation and Benefits

  • $2,300 biweekly

Why you should apply for this position today

This role offers the opportunity to work in an iconic location, engage with diverse team members, and contribute to a memorable guest experience. You will thrive in a dynamic and supportive environment that values teamwork and creativity.

Skills

  • Current CPR and 1st Aid Certification.
  • Training for Alcohol Professionals (TAPS).
  • Working knowledge of food, beverage, and hospitality services.
  • Strong supervisory and leadership skills.
  • Excellent problem-solving and decision-making abilities.
  • Strong interpersonal and communication skills.
  • Ability to work independently and in a team environment.
  • Proficient in using industry-standard computer software.
  • Good time management skills.

Responsibilities

  • Provide excellent guest service to guests and team members.
  • Handle comments and complaints efficiently.
  • Ensure that guests’ special needs are met.
  • Coordinate and manage duties associated with lodge operations.
  • Train and supervise seasonal staff.
  • Submit accurate timesheets for staff.
  • Ensure compliance with safety and health regulations.
  • Participate in emergency response activities.
  • Maintain inventory of lodging supplies and food.

Qualifications

  • CPR and 1st Aid Certification.
  • Training for Alcohol Professionals (TAPS).
  • Practical experience in hotel or restaurant management or equivalent education.
  • Strong supervisory skills.

Education Requirements

  • No specific degree required but relevant experience in hospitality management is preferred.

Education Requirements Credential Category

  • Certification in CPR and 1st Aid, TAPS certification required.

Experience Requirements

  • Practical experience in hospitality management or related field.
  • Supervisory experience preferred.

Why work in Healy, AK?

Healy offers a unique opportunity to live and work in a beautiful natural environment filled with trees, lakes, and breathtaking scenery. The area is ideal for those who enjoy outdoor adventures and a close-knit community atmosphere.

Employment Type: Full-Time

Salary: $59000.00 - 60000.00 Per Year

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Posted on Oct 07

Lodge Operations Manager

Healy, AK

Remote (Friendly)

59,000 - 60,000 Per Year

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