Description

Experience a fulfilling career with Marriott International, the world’s top hospitality leader. As our Marketing Coordinator at The Ritz-Carlton Naples, you’ll play a vital role in promoting the Marriott brand both internally and externally, using sales techniques to maximize revenue while maintaining guest loyalty. You will identify opportunities to up-sell and enhance guest experiences, explaining details related to sales presentations and verifying eligibility for preview package tours. Additionally, you will determine and provide complimentary gifts to guests and answer their inquiries about property facilities and services.

Company Culture and Environment

At Marriott International, we take pride in being recognized as an employer of choice globally. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture that supports all employees.

Career Growth and Development Opportunities

Join a team that values professional growth and development opportunities, providing a supportive work environment where you can flourish in your career.

Detailed Benefits and Perks

• Opportunities for career advancement within a global company
• Supportive work environment that emphasizes collaboration and teamwork
• Recognition as a leading employer by FORTUNE magazine and other organizations

Compensation and Benefits

• Competitive salary based on experience
• Comprehensive health and wellness benefits
• Paid time off and vacation policy
• Retirement savings plans with company matching

Why you should apply for this position today

This position offers the chance to work in a stunning location while being part of a globally recognized brand. You will have the opportunity to contribute to a positive guest experience and make a meaningful impact within the hospitality industry.

Skills

• Strong sales and communication skills
• Ability to maintain guest loyalty and service standards
• Proficiency in preparing and reviewing written documents
• Excellent interpersonal skills for building positive working relationships
• Ability to handle inquiries and resolve guest concerns effectively

Responsibilities

• Promote the Marriott brand internally and externally
• Identify opportunities to up-sell and sell enhancements
• Explain sales presentation details to potential owners
• Verify eligibility for preview package tours
• Provide complimentary gifts to guests
• Answer questions about property facilities and services
• Maintain confidentiality of proprietary information

Qualifications

• Previous experience in a marketing or sales role preferred
• Strong customer service orientation
• Excellent verbal and written communication skills
• Ability to work in a fast-paced environment
• Demonstrated commitment to teamwork and collaboration

Education Requirements

• High School Diploma or equivalent required
• Bachelor’s degree in Marketing, Business, or related field preferred

Education Requirements Credential Category

• Associate’s Degree or higher preferred

Experience Requirements

• Prior experience in a hospitality or customer service role preferred
• Previous marketing experience is a plus

Why work in Naples, FL

Naples is an incredible place to work and live. With its beautiful beaches, world-class dining, and endless opportunities for outdoor activities, Naples is a city where you can truly live life to the fullest. Whether you’re looking to relax on the white sand beaches or explore the Everglades National Park, Naples has something for everyone. With its warm weather and laid-back lifestyle, Naples is the perfect place to call home.