Responsibilities:

• Deliver outstanding service to patients, providers, and caregivers, encompassing billing and coding assistance, prior authorization support, and benefit verification.
• Exhibit exceptional customer service skills, ensuring prompt resolution of inquiries.
• Collaborate with both internal and external service providers to uphold program policies.
• Stay informed about payer and reimbursement trends to optimize support strategies.
• Fulfill other assigned duties as necessary.

Requirements:

• High school diploma or GED.
• Minimum 3 years of experience in medical administration.
• At least 6 months of remote work experience.
• Access to high-speed internet and a distraction-free workspace.
• Proficiency in Microsoft Office Suite.
• Strong communication skills.
• Preferred familiarity with healthcare billing procedures.

Similar Occupations / Job Titles that would be a great fit for this role:

• Medical Administrative Assistant
• Medical Billing Specialist
• Patient Services Representative
• Healthcare Customer Service Representative

Education Requirements:

• High school diploma or GED

Education Requirements Credential Category:

• Not applicable

Experience Requirements:

• Minimum of 3 years of experience in medical administration
• At least 6 months of remote work experience

Why you should apply for this position today:

• This role offers the opportunity to provide essential support to patients, providers, and caregivers in the healthcare industry.
• You will have the chance to enhance your customer service skills while staying updated on payer and reimbursement trends.
• The position allows for collaboration with internal and external partners to ensure optimal service delivery.

Compensation and Benefits:

• Competitive salary
• Health insurance benefits
• Paid time off
• Opportunities for professional development and growth

Why someone should work in Raleigh, NC:

Raleigh, NC, offers a vibrant and diverse community with a thriving job market, excellent schools, and a high quality of life. The city is known for its cultural attractions, outdoor recreational opportunities, and affordability. With its proximity to renowned research institutions and healthcare facilities, Raleigh provides a conducive environment for career advancement and personal fulfillment.