Description

Fairfield Inn & Suites by Marriott Dover, Delaware is looking for friendly and outgoing candidates to fill the Night Auditor/3rd Shift Front Desk Agent position. This role is available for either full-time or part-time work based on your availability. The shift runs from 11 PM to 7 AM, serving as the primary point of contact for guests overnight. Responsibilities include running end-of-day reports and balancing cash, credit cards, tips, and other relevant transactions depending on the season. The ideal candidate is reliable, punctual, and dedicated to providing excellent customer service.

Company Culture and Environment

At Fairfield Inn & Suites by Marriott, hospitality is at the core of our identity. We prioritize creating a welcoming atmosphere for both guests and employees. Our team is built on collaboration and support, ensuring that everyone feels valued in their contributions.

Career Growth and Development Opportunities

We are committed to the professional growth of our staff, offering the opportunity to develop your skills in a dynamic environment. As we continue to expand across multiple locations, there are ample opportunities for career advancement within our organization.

Detailed Benefits and Perks

• Competitive pay
• Opportunities for professional development
• Supportive team environment
• Flexible work options based on availability

Compensation and Benefits

• Flexible scheduling for work-life balance
• Opportunities for growth in the hospitality industry
• Supportive and inclusive work environment

Why you should apply for this position today

Joining our team means becoming part of a company that values hospitality and customer service. This is a great opportunity to enhance your skills and engage with guests in a meaningful way while working in a supportive team environment.

Skills

• Excellent customer service skills
• Ability to multitask and work under pressure
• Basic accounting knowledge
• Proficiency in spreadsheet programs (e.g., Excel)
• Basic computer knowledge in a Windows environment
• Experience with office equipment including computers and credit card terminals
• Friendly, outgoing personality with professionalism

Responsibilities

• Act as the main point of contact for guests during the night
• Run end-of-day reports and balance transactions
• Ensure guest satisfaction through excellent service
• Handle cash, credit card transactions, and tips
• Maintain a clean and welcoming front desk area

Qualifications

• Must be 18 years or older
• Must possess a high school diploma or equivalent
• Previous experience in cash handling and/or customer service
• Prior experience with front desk hotel systems is a plus (e.g., Opera, Springer-Miller)

Education Requirements

• High school diploma or equivalent

Education Requirements Credential Category

• Secondary education

Experience Requirements

• Previous experience in a similar role is preferred
• Experience working third shift, weekends, and holidays is required

Why work in Dover, DE

Dover, DE, offers a unique blend of rich history, vibrant culture, and a welcoming community. The city provides a peaceful environment with access to various recreational activities and attractions. Living in Dover allows you to enjoy a balanced lifestyle while being part of a growing industry and hospitality sector.